Wine Consultant

Coastal Beverage Company; Wilmington (NC); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

401(k) plan

Health and dental coverage

Life and disability insurance

Life insurance

Disability insurance

S125 plans

Job summary

A leading beverage distributor in Eastern North Carolina is seeking a WINE CONSULTANT to manage the sales of their wine portfolio. Ideal candidates should have strong communication and math skills, as well as a valid driver's license. Responsibilities include developing brand programs, identifying new customers, and resolving complaints. The role is critical to achieving monthly sales goals and maintaining customer satisfaction. A competitive salary and benefits package are offered alongside a chance for career growth within a supportive environment.

Qualifications

• Possess one-year certificate from college or technical school or equivalent experience.
• Intermediate communication skills including reading and interpreting documents.
• Ability to perform basic calculations and apply algebra and geometry.
• Ability to learn inventory software and route accounting systems.
• Possess basic computer skills requiring knowledge of or capacity to learn inventory software, route accounting software, Internet, e-mail, and basic word processing or spreadsheet software.
• Possess the ability to maintain regular and punctual in-person attendance to regularly support sales operations and service customer accounts.
• Possess ability to obtain and maintain an active beer and wine sales license.
• Possess ability to drive, valid driver’s license, and a driving record compliant with company standards.

Responsibilities

• Responsible for sales of wine portfolio by developing brand programs.
• Identify new customers through market research.
• Handle customer complaints and escalate when necessary.
• Achieve monthly sales goals using performance tools.
• Develop and maintain strong relationships with decision-makers through professionalism, product knowledge, and excellent sales/service techniques.
• Coordinate and align strategy with overall budget and sales plan.
• Execute launch of new brands within market territory.
• Resolve escalated customer complaints regarding products or service; escalate customer issues to a supervisor or manager as needed.
• Comply with ABC and industry regulations, internal processes, and supplier requirements.
• Attend special events, conduct samplings at retail, and inform customers and consumers about new and existing products.
• Place product orders and communicate with Delivery Drivers and Merchandisers concerning any special instructions, account issues, or displays.
• Analyze, forecast, and plan for account sales activity impacted by special events, advertising, holidays, price promotions, weather, etc.
• Achieve monthly sales goals and maintain knowledge of performance using tools and technology to stay abreast of current account sales.
• Stay abreast of industry and company information through communication resources such as flyers, bulletin boards, reading materials, sales meetings, Intranet, and route accounting systems.
• Work in a safe manner using PPE, applying safe driving techniques, and lifting properly at all times.
• All other duties and responsibilities as assigned.

Skills

Intermediate communication skills

Intermediate math skills

Basic computer skills

Ability to maintain regular attendance

Ability to drive and valid license

Education

One-year certificate from college or technical school

Tools

Inventory software

Route accounting software

General spreadsheet/word processing

Job description

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

Join the COASTAL CREW! Coastal Beverage Company, Inc., the leading beverage distributor in Eastern North Carolina is looking for a WINE CONSULTANT. If you are a service driven professional looking for a solid career with a growing company, then we invite you to join our CREW!

Duties and Responsibilities

1. Responsible for the sales of wine portfolio by developing and executing brand programs.
2. Identify new prospective customers by reviewing market research and information.
3. Anticipate competition and market trends; translate consumer attitudes into new opportunities.
4. Recommend product sales improvement techniques to customers through merchandising, displays, promotions, and advertising.
5. Develop and maintain strong relationships with decision-makers through professionalism, product knowledge, and excellent sales/service techniques.
6. Coordinate and align strategy with overall budget and sales plan.
7. Execute launch of new brands within market territory.
8. Resolve escalated customer complaints regarding products or service; escalate customer issues to a supervisor or manager as needed.
9. Comply with ABC and industry regulations, internal processes, and supplier requirements.
10. Attend special events, conduct samplings at retail, and inform customers and consumers about new and existing products.
11. Place product orders and communicate with Delivery Drivers and Merchandisers concerning any special instructions, account issues, or displays.
12. Analyze, forecast, and plan for account sales activity impacted by special events, advertising, holidays, price promotions, weather, etc.
13. Achieve monthly sales goals and maintain knowledge of performance using tools and technology to stay abreast of current account sales.
14. Stay abreast of industry and company information through communication resources such as flyers, bulletin boards, reading materials, sales meetings, Intranet, and route accounting systems.
15. Work in a safe manner using PPE, applying safe driving techniques, and lifting properly at all times.
16. All other duties and responsibilities as assigned.

Required Qualifications

1. Possess and display Coastal Beverage Company’s Core Values at all times:
   • Craft It
   • Own It
   • Protect It
   • Celebrate It
2. Possess one-year certificate from college or technical school, six months of similar or related experience; or equivalent combination of education and experience.
3. Possess intermediate communication skills including the ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Possess the ability to write routine reports and correspondence and to speak effectively before groups of customers or employees of organization.
4. Possess intermediate math skills including the ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Possess the ability to apply concepts of basic algebra and geometry.
5. Possess intermediate reasoning skills including the ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Possess the ability to deal with problems involving several concrete variables in standardized situations.
6. Possess basic computer skills requiring knowledge of or capacity to learn inventory software, route accounting software, Internet, e-mail, and basic word processing or spreadsheet software.
7. Possess the ability to maintain regular and punctual in-person attendance to regularly support sales operations and service customer accounts.
8. Possess ability to obtain and maintain an active beer and wine sales license.
9. Possess ability to drive, valid driver’s license, and a driving record compliant with company standards.

Physical Demands

Regularly/constantly (>66% of workday)

Employee must regularly/constantly talk, hear. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, color vision, depth perception, eye-hand coordination, acuity, and ability to adjust focus and color vision.

Frequently (34-66% of workday)

Employees must frequently sit, finger and pinch.

Occasionally (<34% of workday)

Employees must occasionally walk, stand, climb, stoop, crouch, twist of trunk, lift up to forty-five pounds, lift one-handed, reach below knee, reach knee to shoulder, handle, and grasp.

Coastal Beverage Company offers a competitive salary and benefits package including 401(k) plan, health, dental, S125 plans, life, and disability coverage.

All candidates must consent to pre-employment inquiries and tests including criminal background, MVR check, physical assessment, and drug tests.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

Apply Today!