Wine - Clerk

Bristol Farms; California (MO); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player seeks passionate team members for the Wine Clerk position. This role is all about creating extraordinary customer experiences and exceeding expectations in service quality. You will be responsible for displaying and advising on liquor products while embodying a positive, can-do attitude. If you thrive in a fast-paced environment and are eager to connect with customers, this opportunity offers a supportive culture and a chance to grow within a values-driven company. Join a team that values your contributions and offers a vibrant atmosphere for food enthusiasts.

Benefits

Weekly Pay

Medical Benefits

Dental Benefits

Vision Benefits

401K

Scholarship Opportunities

20% Employee Discount

$60 Credit for Shoes for Crews

Qualifications

• Candidates must be 21 years or older with a high school diploma or GED.
• 1-3 months of related experience or training preferred.

Responsibilities

• Provide extraordinary customer service in the Wine and Spirits department.
• Display and sell liquor products while advising customers on quality.

Skills

Customer Service

Teamwork

Positive Attitude

Hospitality

Problem Solving

Education

High School Diploma or GED

Job description

004 Westchester - Bristol Farms, Westchester, California, United States of America

Job Description

Who Is Bristol Farms?

Since opening our first market in Rolling Hills, CA, Bristol Farms has brought people together around a love for cooking and sharing delicious food. We have worked to create a community of curious foodies - people who enjoyed exploring the aisles and discovering new and exciting ingredients. We know that in order to achieve this goal, we must provide the freshest, highest-quality, locally sourced meat, seafood, and produce, complement it with an awesome array of groceries in each aisle, and create an extraordinary experience for every guest.

To create that experience, we rely on our amazing team members and leaders to provide extraordinary service; and to create a fun, interactive, and engaging environment where we invite the guests to participate in the experience.

We seek out team members who not only enjoy food but are passionate about it. Team Members who thrive in a fast-paced environment and can still maintain a calm demeanor, who have a positive attitude, and who work well in a team environment. People who are warm, outgoing, authentically amazing, and want to be inspired, challenged, and proud of where they work. We look for team members who can connect with people and reach a level of hospitality that exceeds guests' expectations.

Ingredients You'll Bring to the Table

You love food and can create an experience that is beyond the everyday. You have a positive attitude and work well in a team environment. You can connect with people and reach a level of hospitality that exceeds guests' expectations. You are warm, outgoing, authentically amazing, and want to be inspired, challenged, and proud of where you work. You embody a spirit of entrepreneurship and mutual respect. You approach every situation with a YES! attitude and seek to find a solution to all opportunities that arise.

What Will Be On Your Plate?

Department: Wine and Spirits

Reports To: Wine Manager and Store Director

FLSA Status: Nonexempt

Summary

The Wine Clerk is responsible for providing service that exceeds the expectations of customers by performing the following duties (other duties may be assigned):

• Assures proper displaying and selling of all Liquor products to customers and advises customers on the quality of wine, method of handling, and other factors affecting the product.
• Responsible for maintaining and practicing department standards.
• Responsible for serving customers with excellent service.
• Leads by example; models correct behavior and adherence to company policies and procedures.
• Follows the employee handbook at all times, especially on service standards and appearance.
• At all times, meets and exceeds Bristol Farms standards in service, quality, and cleanliness.

Customer Service Skills

Wine clerks are expected to provide customer service that is extra ordinary and exceeds the expectations of our customers. They are required to follow established policies and guidelines that go beyond simply smiling and greeting customers. Going above and beyond encompasses attitudes, respect, and flexibility. Wine clerks are expected to have a positive “can-do” attitude; to treat others with respect; and easily adjust to changes in the workplace.

Education and/or Experience

High School diploma or general education degree (GED); one to three months related experience and/or training; or equivalent combination of education and experience. Candidates for this position should be 21 years of age or older.

Physical Demands

While performing the duties of this job, the Wine Clerk is regularly required to stand; walk; and use hands to finger; handle, or feel objects, tools, or controls. The Wine Clerk occasionally is required to reach with hands and arms. The Wine Clerk is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The Wine Clerk must frequently lift or move up to 10 pounds and occasionally lift or move up to 50 pounds. Specific vision abilities required by this job include close and color vision. The Wine Clerk must be able to use a 2-wheeled dolly (hand truck) to carry over 100 pounds at a time. The Wine Clerk must also safely use a box cutter with razor blades.

Why You’ll Love Working at Bristol Farms:

• Amazing earning potential, paid weekly!
• A values-based culture that will engage and empower your growth and development
• A strong training program that will build your restaurant and guest service skills
• Opportunity for growth within our family of brands
• Benefits available – Including medical, dental, vision, and 401K
• Numerous scholarship opportunities available to full & part-time team members
• 20% discount at all Bristol Farms and Lazy Acres locations
• $60 credit to Shoes for Crews every 6 months of employment