Windows Systems Engineer SME

UICGS / Bowhead Family of Companies; Corona (CA); On-site; USD 115,000 - 135,000; Full time

Job summary

Bowhead seeks a Windows Systems Engineer SME to join our team supporting the NSWC Corona Program Office in Norco, California. This 100% onsite role involves analyzing complex technical support tasks and leading cross-functional teams of system administrators and cybersecurity personnel in an agile environment.

You will administer Windows and Linux/Unix related systems, install software and patches, ensure security, and assist customers with IT needs while coordinating with the ISSO for

Qualifications

• Bachelor's degree in a relevant field is required.
• IAT Level II certification is required.
• Eight years of Windows system administration experience is required.
• Three years of patch management and system updates experience is required.

Responsibilities

• Administers and supports daily operational requirements of Windows systems and servers.
• Lead or collaborate with system administrators, cybersecurity personnel, and program analysts.
• Install hardware/software, perform system upgrades and patches, manage network accounts and security.
• Train staff on software and IT procedures; assist users with incidents.
• Maintain system configuration and provide timely IT support responses.

Skills

Team collaboration

Agile environment

Problem solving

US Citizenship with DoD clearance

Education

Bachelor's degree in a relevant field

IAT Level II certification

Job description

Bowhead seeks a Windows Systems Engineer SME to join our team supporting the Program Office for NSWC Corona in Norco, California.

The Windows Systems Engineer SME will work directly with the client analyzing complex and unique technical support assignments and lead or collaborate with other system administrators, cybersecurity personnel, and program analysts within an agile environment.

This position is 100% onsite.

• The Windows Systems Engineer administers and supports daily operational requirements of computer network systems including workstation, file servers, and web servers.
• Serve as network SME as a leader or contributor with other network SMEs to impact network efficiency, security and the implantation of technical upgrades
• Installation of hardware, software, systems upgrades, network accounts, network security, and web page design, interface and updates, and local system design documentation.
• Cyber WorkForce (CWF) directives are maintained and up to date with respect to certifications
• Support directives to upgrade, maintain and optimize existing network infrastructure
• Maintain, troubleshoot, and implement network security tools including firewalls, anti-virus, and intrusion detection services.
• The Systems Administrator SME trains staff on software applicable to their position, assists customers with information technology, monitors system configuration (hardware and software), and provides instruction on computers and applications.
• Answering questions about installation, operation, configuration, and customization.
• Applying advanced diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures.
• Specific support consists of troubleshooting hardware, software, and network related issues encountered by users.
• Software support includes, but not limited to Windows and Linux/Unix operating systems, Microsoft Office Suite, and various specialty engineering and scientific development tools.
• Installation of new software releases, system upgrades, evaluation and installation of patches and to resolve software related issues and Information Assurance Vulnerabilities (IAVs).
• Assist with the maintenance and monitoring of the organizational mailbox to ensure that all users receive timely support in response to their requests for assistance.
• Maintain and develop IT related procedures required to support the organization.
• Support also includes working with the organizations Information Systems Security Officer (ISSO) for achieving system accreditation.
• Provide recommendation to future IT needs of the organization.
• Maintain data files and monitors system configuration to ensure data integrity.
• Assist in the preparation of a monthly progress and status report.
• Other duties as assigned.
• A bachelor's degree in a relevant field and eight (8) years of relevant Windows system administration, and three (3) years of experience installing patches, performing system updates, managing server and storage processing strategies and providing a wide range of system administration functions
• IAT Level II certification is required

SECURITY CLEARANCE REQUIREMENTS:

The successful candidate must be a US Citizen with an In-Scope DoW Secret clearance.

Physical Demands:

• Must be able to lift up to 25 pounds
• Must be able to stand and walk for prolonged amounts of time
• Must be able to twist, bend and squat periodically

Targeted salary range is $115,000 to $135,000 annually based on qualifications and experience.

Please note that the salary information is a general guideline only. Bowhead considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer.