Windows Desktop Administrator – Senior Systems Administrator

GD Information Technology, Inc.; Tucson (AZ); On-site; USD 85,000 - 89,000; Full time

Benefits offered by this job

401K with company match

Comprehensive health and wellness

Internal mobility team for career

Paid education and certifications

Cutting-edge technology exposure

Vacation and holidays

Job summary

General Dynamics Information Technology, Inc. is seeking IT professionals to support 24/7 IT services for NIPRNet, SIPRNet and related environments. The role covers administration of VMs, print services and mission system support for DoD clients.

The position requires a Top Secret/SCI eligible clearance, 4+ years of experience, and certifications such as ITIL 4 Foundation and CompTIA Security+.

Qualifications

• Technical Training, Certification(s) or BS/BA required.
• 4+ years of related experience.
• Ability to troubleshoot and solve problems.
• After-hours support readiness for emergency situations.
• Knowledge of DISA STIG requirements for Windows workstations.

Responsibilities

• Manage operation, configuration and maintenance of virtual machines and their management consoles (Teradici, Wyse Management Suite, 10Zig).
• Provide multi-disciplinary support for mission system services including lifecycle management, engineering, integration and sustainment.
• Verify system performance after hardware and software installation; upgrade products/services as needed.
• Administer and support print services; escalate unresolved issues per SOP.
• Collaborate with team and provide friendly, efficient customer service in DoW environment; perform 24/7 coverage as needed.

Skills

Help Desk Support

Microsoft Office

System Administration

Education

BS/BA in IT or related field

Tools

Teradici

Wyse Management Suite

10Zig Management Console

Job description

Job Information

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: IT Infrastructure and Operations

Job Qualifications

• Skills: Help Desk Support, Microsoft Office, System Administration
• Certifications: None
• Experience: 3 + years of related experience
• US Citizenship Required: Yes

Job Description

Command is responsible for strategic deterrence, nuclear operations, and enterprise IT services essential to national security. It supports Nuclear Command, Control, and Communications (NC3), Joint Electromagnetic Spectrum Operations (JEMSO), Global Strike, and Missile Threat Assessments, working closely with other Combatant Commands, Services, and defense agencies. Contract personnel will provide key components to ensure mission success and the safety of the U.S. and its allies by providing 24/7 IT & AV services and network support for NIPRNet, SIPRNet, JWICS, and SAP/SAR environments.

Manage the operation, configuration, and maintenance of virtual machines and their management consoles (Teradici, Wyse Management Suite (WMS), 10Zig Management Console) Provides multi-disciplinary support for mission system services, including life cycle management, engineering, integration, and sustainment of required systems and assured connectivity across geographically separated locations Verify system performance after hardware and software installation Manage product/service issue resolution and upgrades Handle the administration and support of print services Diagnose technical problems, elevate unresolved issues according to established procedures, and suggest potential alternative courses of action Enhance and maintain training & planning documentation and validates recovery capabilities through periodic testing, including targeted recovery tests that are conducted throughout the year. Develops and maintains technical documentation, including manuals, drawings, system specifications, installation records, calibration data, service level agreement compliance, and quality control information Collaborate effectively with team members while providing friendly, efficient and professional customer service in support of DoW customers in a demanding environment Performs shift work as required to ensure 24X7 coverage and support

What You’ll Need to Succeed

• Technical Training, Certification(s) or BS/BA, 4+ years of experience
• Proficiency in troubleshooting and problem-solving
• Aptitude and initiative to learn existing and new technical concepts
• Ability to respond to emergency situations with after-hours support
• Knowledgeable of DISA STIG requirements for Windows based workstations

Security Clearance Level

Top Secret with SCI eligibility, US Citizenship only

Required Certifications

• ITIL 4 Foundation
• CompTIA Security +

Location

Offutt AFB, NE

Work Schedule

Full-flex work week to own your priorities at work and at home

Benefits

• 401K with company match
• Comprehensive health and wellness packages
• Internal mobility team dedicated to helping you own your career
• Professional growth opportunities including paid education and certifications
• Cutting-edge technology you can learn from
• Rest and recharge with paid vacation and holidays

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

Likely Salary Range

The likely salary range for this position is $85,093 - $88,550. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours

40

Travel Required

None

Telecommuting Options

Onsite Work Location: USA AZ Davis-Monthan AFB Additional Work Locations:

Identity Verification Process

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About Our Work

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development. Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc.

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