Job Title- Windows App Deployment Engineer
Location- Remote within US
Engagement Type: Contract
Responsibilities-
- Design, build, and maintain Windows-based installers(MSI/WiX or equivalent) for Overlay components, including configuration,upgrades, and uninstalls.
- Develop and operate Windows services and supportingscripts that provide machine-level telemetry, health checks, and self-healingfor Overlay deployments.
- Partner with practice IT teams to support deployment viaAD/GPO and Intune, including troubleshooting in locked-down, enterpriseenvironments.
- Implement and evolve telemetry and heartbeat mechanisms,wiring metrics and logs into observability tools (e.g., SumoLogic, Datadog) forinstall success, configuration drift, and uninstall detection.
- Integrate installers and agents with backend APIs (e.g.,license key validation, configuration fetch, metrics ingestion) in a secure,resilient way.
- Collaborate with security, desktop, and web overlay teamsto ensure installers and agents meet security, compliance, and pen-testrequirements.
- Create and maintain clear runbooks, IT-facing deploymentguides, and internal troubleshooting documentation.
Mandatory Skills:
- Windows OS fundamentals: services, registry, event logs,service accounts, scheduled tasks.
- Hands-on experience building and debugging Windowsdesktop installers (preferably MSI/WiX) and related packaging/tooling.
- Proficiency with PowerShell for automation, deploymentscripting, health checks, and log collection.
- Familiarity with enterprise software deployment patterns:Active Directory / GPO, Microsoft Intune / Endpoint Manager.
- Experience designing and instrumentingtelemetry/heartbeat agents, including robust error handling and retry logic.
- Comfort working with REST APIs (auth, TLS, retries,idempotency) from Windows services/scripts.
- Solid understanding of secure handling of secrets,license keys, and configuration on Windows, plus code signing andleast-privilege principles.
Preferred Skills:
- Background in endpoint or agent-style products (installers, updaters,monitoring agents, or similar).
- Experience operating in high-variability customer environments (different EHRs,hosting models, security postures).
- Strongdebugging skills across local logs, remote telemetry dashboards, andpractice-specific configuration.
- Clearwritten and verbal communication with non-engineering stakeholders (IT admins,support, deployment ops).
- Ownershipmindset: comfortable with on-call participation, incident response, andcontinuous improvement of runbooks and monitoring.
ABOUT SONATA SOFTWARE
Sonata Software is anAI-first modernization engineering company that helps enterprises transformlegacy systems into intelligent, scalable business platforms. Powered by itsPlatformation™ framework and Harmoni.AI platform, Sonata delivers AI-led modernizationacross cloud, data, AI, Dynamics, test automation, and managed services.Headquartered in Bengaluru, India, Sonata has more than $1.2 billion in revenueand 6,400+ AI engineers supporting global delivery across regions including theUS, UK, India, Malaysia, Mexico, Australia, DACH, and the Nordics. With deeppartnerships across Microsoft, AWS, Salesforce, and Snowflake, Sonata helpsFortune 500 enterprises accelerate innovation, improve efficiency, and drivesustainable growth.
SonataSoftware is an Equal Opportunity Employer encouraging diversity in theworkplace. All qualified applicants will receive consideration for employmentwithout regard to race, national origin, gender identity, age, religion,disability, sexual orientation, veteran status, marital status, or any othercharacteristics protected by law