Window Service Technician - Company Car Included

Window World of Greater Columbus; Gahanna (OH); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Bonus based on performance

Company car

Company parties

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

Window World of Greater Columbus is seeking a dependable, skilled Service Technician to complete service and warranty work on installed windows and doors. This role requires strong troubleshooting, attention to detail, professionalism, and delivering an excellent customer experience in customers' homes.

Responsibilities include diagnosing issues with windows/doors and components, making repairs, documenting work, maintaining the service vehicle, and communicating with the office.

Qualifications

• Experience with window and door installation, service, carpentry, construction, or residential remodeling.
• Strong mechanical and troubleshooting abilities.
• Comfortable working with hand and power tools.
• Ability to work independently and manage a daily service schedule.
• Strong communication and customer-service skills.
• Detail-oriented and dependable.
• Professional appearance and attitude.
• Valid driver's license and acceptable driving record.
• Ability to lift and handle windows, glass, tools, and materials.

Responsibilities

• Perform service and warranty work on residential replacement windows and doors.
• Diagnose issues with windows, doors, hardware, locks, balances, weatherstripping, glass, screens, and other components.
• Make adjustments and repairs to ensure products operate properly.
• Replace defective or damaged parts as necessary.
• Inspect installations and identify the cause of customer concerns.
• Clearly explain repairs and service work to homeowners.
• Complete service paperwork and accurately document work performed.
• Take photos and provide documentation when required.
• Maintain an organized and properly stocked service vehicle.
• Keep tools, equipment, and company property in good condition.
• Communicate with the office regarding parts, additional work, and follow-up service needs.
• Maintain a clean work area and respect customers' homes and property.
• Follow company procedures and safety standards.
• Provide professional, courteous customer service at all times.

Skills

Window and door installation

Window and door service

Carpentry

Construction

Residential remodeling

Mechanical troubleshooting

Hand tools

Power tools

Customer service

Communication skills

Independent work

Detail-oriented

Valid driver's license

Tools

Hand tools

Power tools

Job description

Window World of Greater Columbus is seeking a dependable, skilled Service Technician to complete service and warranty work on installed windows and doors. This role requires strong troubleshooting, attention to detail, professionalism, and delivering an excellent customer experience in customers' homes.

Responsibilities include diagnosing issues with windows/doors and components, making repairs, documenting work, maintaining the service vehicle, and communicating with the office.