Window Service & Measurement Technician

Window World; United States; On-site; USD 41,000 - 48,000; Full time

Benefits offered by this job

Company Vehicle

Gas and transportation costs covered

Job summary

Window World is seeking a full-time Service Technician to service previously installed windows and doors, measure orders, and handle smaller installation jobs. The role uses a Window World-provided service van and requires travel to the Rochester market.)

Ideal candidates have experience with window/door installation or service, measurement skills, and proficiency with a metal brake for exterior trim fabrication, along with strong communication and problem-solving abilities.

Qualifications

• Experience with window and door installation or service is required.
• Experience measuring.
• Proficiency using a metal brake to bend and form exterior aluminum trim.
• Strong troubleshooting and problem-solving skills.
• Excellent communication and customer service abilities.
• High attention to detail and pride in craftsmanship.
• Valid driver’s license and clean driving record.
• Ability to lift heavy products and work in varied weather conditions.

Responsibilities

• Travel to customer homes using a company-provided van to diagnose and resolve service-related issues.
• Measure windows and doors for ordering.
• Perform minor installations (e.g., single windows, storm doors) as assigned.
• Cover one day per week servicing the Rochester market.
• Troubleshoot product or installation issues and complete repairs with minimal need for follow-up.
• Use a metal brake to bend aluminum trim for exterior work as needed.
• Maintain a clean, professional work area in customers’ homes and in the service van.
• Complete all necessary paperwork, including service reports and customer acknowledgments.
• Coordinate with internal teams to ensure timely and efficient resolution of service tickets.

Skills

Window/door installation

Measurement

Troubleshooting

Communication

Customer service

Driver's license

Physical ability

Tools

Metal brake

Job description

Window World is seeking a full-time Service Technician to service previously installed windows and doors, measure orders, and handle smaller installation jobs. The role uses a Window World-provided service van and requires travel to the Rochester market.)

Ideal candidates have experience with window/door installation or service, measurement skills, and proficiency with a metal brake for exterior trim fabrication, along with strong communication and problem-solving abilities.