Window Installer Lead - Wilmington, NC

Andersen Corporation/Renewal by Andersen; Wilmington (NC); On-site; USD 34,715 - 52,073; Full time

Benefits offered by this job

Generous benefits

Profit sharing

Fit for Work Program

Year-round installation work

Certified Master Installer program

Job summary

Renewal by Andersen is seeking experienced Installers to join their team. The role involves ensuring quality installations of windows and doors, requiring both technical skills and customer service aptitude. The position offers competitive pay, additional bonuses, and the chance to be part of a reputable home improvement company dedicated to high standards of service.

Qualifications

• Experience in window installation and remodeling.
• Proven track record of superior workmanship.
• Ability to lift up to 83 pounds.

Responsibilities

• Perform basic to routine window or door installations and removal.
• Ensure work-site set up and tear down/clean up according to guidelines.
• Interact with homeowners, explaining tasks and addressing questions.

Skills

Customer service

Empathy

Time management

Problem-solving

Communication

Education

High School diploma or equivalent

Tools

Hand tools

Power tools

Job description

Watch this video to learn more about being an Installer at Renewal by Andersen: https://www.youtube.com/watch?v=0zmBTDp-oB0

This position earns commission in addition to base pay. Successful candidates in this role are expected to earn $25.20 - 37.80 hourly + up to $770 per period incentive, Base pay is based on several factors including but not limited to work experience, education, geographic location, certifications, etc. Your recruiter can share more about the specific compensation package for your preferred role during the hiring process.

PURPOSE:

An Installer ensures work-site set up, performs basic to routine window or door installations and removal, performs work-site tear down and clean up of the entire job site in accordance with Renewal by Andersen’s guidelines.

It Takes the Best to Make the Best

We’re looking for the top Window and Door Installers in the industry!

Are you a craftsperson who wants to bring your skills and expertise to one of the premiere home-improvement service providers in the country?

Renewal by Andersen was founded with a mission to redefine the industry and to offer a different—and better—window replacement experience. Our Signature Service is an exclusive combination of the best people in the industry, a superior process, and an exclusive product. From design and sales through installation and service, we own the entire process—giving our homeowners a single point of contact and creating a most streamlined, hassle-free, white-glove renovation experience.

We’ve long understood that a quality experience is in the details. All of the care, pride, professionalism, and craftsmanship we put into our products would mean little without the very best professional installation—which is why we don’t just take pride in our installers, we celebrate them.

We’re not alone in that—read just a handful of reviews from some of our more than 500,000 happy customers across the nation, and you will hear them singing the praises of our Certified Master Installers.

If you are professional craftsperson who is experienced in installing windows in homes of all shapes, sizes, and styles, we want to hear from you. We bring on folks who are proud of the work they do and the products they install, and who are dedicated to working with individual homeowners and going the extra mile whenever necessary (and often even when it’s not!).

Why We’re Different

Our installers are technicians—but they are also customer-service specialists and brand stewards. As an Installer, you will need both:

Construction Aptitude

Variations in wall materials and thickness

Different types of casings or sill constructions

Changes from house settling

Unforeseen structural damage

Soft Skillsto serve as the “face” of Renewal by Andersen by:

Taking time to get to know the homeowners

Explaining to them what will happen throughout the day

Answering any questions that come up

Asking the happy homeowner for an online review at the conclusion of the job

Qualifications

Do you have:

High School diploma or equivalent

Window installation and remodeling experience.

A proven track record of superior workmanship.

Scheduled availability to work when homeowners are available and in their homes (between the hours of 7 a.m. – 7 p.m.)

Ability to lift up to 83 pounds.

Working knowledge of hand and power tools

Valid driver’s license

Able to perform the essential functions of the job.

Able to communicate with peers and homeowners.

Able to organize tasks and jobs requirements.

Proficient in the use of tools and equipment.

Empathy and customer service skills.

A strong sense of accountability—and an equally strong sense of teamwork

Diagnostic skills: assessment, problem solving, and decision making

Self-motivation, time- and work-process management skills, and the ability to work independently.

Then we have:

Excellent base pay with bonus structure

Generous benefits, profit sharing, and retirement plans

Fit for Work Program

Year-round installation work

Certified Master Installer program (training and certification)

A chance to help people transform their homes and their lives

By applying to this job, I agree that I may be contacted at the number submitted, including by autodialed calls and texts, for informational and all other purposes by Renewal by Andersen, and its affiliated companies (collectively, “RbA”).

Andersen has set a profit-sharing target of $3500 per eligible employee, prorated as appropriate. Profit sharing will be paid out in quarterly installments to provide eligible employees with payments throughout the year, with payment amounts tied to quarterly operating profit performance.

Andersen Corporation will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of all applicable federal, state and local laws