Window & Door Warranty Repair Specialist

Carter Lumber Company; Richmond (VA); Hybrid; USD 40,000 - 50,000; Full time

Benefits offered by this job

Health plan

401(k) plan

Paid holidays

Growth opportunities

Job summary

Kempsville Building Materials, a division of Carter Lumber, is seeking a Window & Door Service Technician to perform warranty repairs and related installations. The role requires hands-on experience with window/door systems and a commitment to high-quality workmanship.

Candidates should have strong knowledge of building materials and tools, good math skills, and the ability to work under time constraints while maintaining excellent customer service.

Qualifications

• Previous experience installing and repairing windows and doors.
• Strong knowledge of building materials and tools.
• Strong work ethic and ability to work under time constraints.
• Strong math skills.
• Ability to follow written and verbal directions.
• Ability to analyze and solve problems.

Responsibilities

• Analyzes jobsite prior to beginning a job to ensure that quality repairs can be done.
• Repairs assigned warranty products using the appropriate tools.
• Conducts window and/or door performance tests.
• Create and supports a safe work environment on the job site to protect the interest of the company at all times.
• Ensures that customers are treated with the utmost respect and given the highest quality of workmanship.
• This is accomplished through timely completion of the job, attention to detail, following the company’s code of conduct and the ability to react to problems and complaints in a patient and understanding manner.
• Responsible for acquiring the training needed to repair the product safely and efficiently.
• Responsible for becoming certified in the product/area that is being repaired to ensure that we are providing the best service to our customers.

Skills

Window/door repair

Building materials knowledge

Strong work ethic

Math skills

Follow directions

Problem solving

Tools

Power tools

Measuring tools

Hand tools

Job description

Kempsville Building Materials, a division of Carter Lumber, is seeking a Window & Door Service Technician to perform warranty repairs and related installations. The role requires hands-on experience with window/door systems and a commitment to high-quality workmanship.

Candidates should have strong knowledge of building materials and tools, good math skills, and the ability to work under time constraints while maintaining excellent customer service.