Warranty Window & Door Repair Technician

Holmes Lumber; Richmond (VA); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health, Dental, Vision plans

Short/Long-Term Disability

Company‑paid life insurance and AD&D

401(k) with company match

Vacation time and paid holidays

Job summary

Kempsville Building Materials, a division of Carter Lumber, is seeking a Window & Door Service Technician to repair and install windows and doors under warranty. Knowledge of windows and installation is vital, with a strong commitment to customer service.

Responsibilities include assessing jobsites, performing warranty repairs, testing window/door performance, maintaining a safe work environment, and ensuring high workmanship while following the company code of conduct.

Qualifications

• Previous experience installing and repairing windows and doors.
• Strong knowledge of building materials and tools.
• Ability to work under time constraints and maintain accuracy.
• Strong math skills.
• Ability to follow directions both written and verbal.
• Ability to analyze and solve problems.

Responsibilities

• Analyzes jobsite prior to beginning a job to ensure that quality repairs can be done.
• Repairs assigned warranty products using the appropriate tools.
• Conducts window and/or door performance tests.
• Create and supports a safe work environment on the job site to protect the interest of the company at all times.
• Ensures that customers are treated with the utmost respect and given the highest quality of workmanship.
• This is accomplished through timely completion of the job, attention to detail, following the company’s code of conduct and the ability to react to problems and complaints in a patient and understanding manner.
• Responsible for acquiring the training needed to repair the product safely and efficiently.
• Responsible for becoming certified in the product/area that is being repaired to ensure that we are providing the best service to our customers.

Skills

Windows installation

Door repair

Building materials knowledge

Tools knowledge

Customer service

Time management

Math skills

Follow directions

Problem solving

Tools

Measuring tools

Hand tools

Power tools

Job description

Kempsville Building Materials, a division of Carter Lumber, is seeking a Window & Door Service Technician to repair and install windows and doors under warranty. Knowledge of windows and installation is vital, with a strong commitment to customer service.

Responsibilities include assessing jobsites, performing warranty repairs, testing window/door performance, maintaining a safe work environment, and ensuring high workmanship while following the company code of conduct.