Window & Door Service & Installation Leader

Preston Feather Building Centers; Traverse City (MI); On-site; USD 80,000 - 110,000; Full time

Job summary

Preston Feather Building Centers seeks a Window & Door Service & Installation Leader to direct our service team and expand installation capabilities behind our growing Window & Door business. This leadership role owns service and installation operations, develops the team, and helps shape how we support professional customers.

If you know construction, enjoy leading people and projects, and like making things work better, this is an opportunity to apply those skills at a locally trusted

Qualifications

• Knows construction and is comfortable working around jobsites, builders and trades.
• Has experience leading people, crews, projects or subcontractors.
• Can keep multiple projects and priorities moving without losing track of the details.
• Is a strong communicator who can work equally well with customers, salespeople, technicians, vendors and contractors.
• Likes solving problems and isn’t afraid to jump in when something needs attention.
• Can create structure and accountability without making things unnecessarily complicated.
• Wants to lead from both the office and the field.
• Takes ownership and follows things through.

Responsibilities

• Leading and developing our Window & Door service team.
• Overseeing service, warranty and project-support work for our customers.
• Managing installation projects and relationships with our installation partners.
• Working closely with our Window & Door sales team to help our builder customers successfully plan and execute their projects.
• Coordinating with builders, vendors and field teams to keep projects moving and solve problems when they arise.
• Building strong processes and standards around how we deliver service and installation work.
• Spending time in the field to support the team, understand what’s happening on our jobsites and ensure quality work.
• Looking for opportunities to make the operation better as we continue to grow.

Skills

Leadership experience

Construction knowledge

Project management

Field work

Strong communicator

Job description

Help Build What Comes Next at Preston Feather

Preston Feather is looking for a Window & Door Service & Installation Leader to lead our service team and continue building the service, project support and installation capabilities behind our growing Window & Door business.

This is a leadership role with the opportunity to build and shape an important part of Preston Feather’s Window & Door business. As our customers take on increasingly complex projects and look to us for more support beyond the products we sell, we’re continuing to invest in the capabilities and team behind them. You’ll take ownership of our service and installation operation, lead and develop the team behind it, and help us continue expanding how we support our professional customers.

If you know construction, enjoy leading people and projects, and like making things work better, this is an opportunity to put all of those skills to work.

What You’ll Be Doing

• Leading and developing our Window & Door service team.
• Overseeing service, warranty and project-support work for our customers.
• Managing installation projects and relationships with our installation partners.
• Working closely with our Window & Door sales team to help our builder customers successfully plan and execute their projects.
• Coordinating with builders, vendors and field teams to keep projects moving and solve problems when they arise.
• Building strong processes and standards around how we deliver service and installation work.
• Spending time in the field to support the team, understand what’s happening on our jobsites and ensure quality work.
• Looking for opportunities to make the operation better as we continue to grow.

We’re Looking for Someone Who

• Knows construction and is comfortable working around jobsites, builders and trades.
• Has experience leading people, crews, projects or subcontractors.
• Can keep multiple projects and priorities moving without losing track of the details.
• Is a strong communicator who can work equally well with customers, salespeople, technicians, vendors and contractors.
• Likes solving problems and isn’t afraid to jump in when something needs attention.
• Can create structure and accountability without making things unnecessarily complicated.
• Wants to lead from both the office and the field.
• Takes ownership and follows things through.

Why This Could Be a Great Fit

• You’ll get to build, not just maintain. We have an established Window & Door business and service team, with growing opportunities around installation and project support.
• You’ll have real ownership. You’ll have the opportunity to shape the operation, develop the team and help determine how our service and installation capabilities grow.
• Your work will be tangible. You’ll see the projects, know the customers, work alongside the team and be able to see the impact of what you improve.
• You’ll join a company built for the long term. Preston Feather has served Northern Michigan for more than 100 years. We’re family-owned and continue to invest in our people, facilities and capabilities.
• The benefits matter, too. Competitive compensation, annual profit sharing, 401(k) matching, health insurance, paid time off, employee discounts and the tools you need to do the job.

All offers of employment are contingent upon successful completion of a background check (including MVR) and drug screen.