Window Clerk/Customer Service - No Experience Required

Postal Hiring Guide; Troy (WV); On-site; USD 60,000 - 80,000; Full time

Job summary

An established institution is seeking enthusiastic individuals for the role of PSE Sales & Services/Distribution Associate. This position offers a unique opportunity to engage with the community by providing essential customer support services at postal branches. The role emphasizes customer service excellence, assisting with sales, and handling various tasks, including passport applications. With a commitment to employee well-being, the position includes benefits such as paid time off and full federal health care. If you enjoy a public-facing role and are eager to contribute to a trusted organization, this could be the perfect opportunity for you.

Benefits

Paid Time Off

Health Insurance

Retirement Plan

Life Insurance Policies

Qualifications

• No experience required, but strong customer service skills are essential.
• Ability to assist with products and ensure a positive customer experience.

Responsibilities

• Welcome customers and assist with products and promotions.
• Process purchases, returns, and provide sales support.

Skills

Customer Service

Sales Support

Communication Skills

Education

High School Diploma

Job description

Role Overview:

USPS is accepting applications for PSE Sales & Services/Distribution Associate nationwide. In this role, you will provide a range of sales and customer support services, primarily assisting customers at the counter in postal branches. The position offers the opportunity to serve your community while enjoying potential benefits such as paid vacation and health insurance. If you thrive in a public-facing role and enjoy helping others, this could be a great fit for you.

Position Details:

• Paid Time Off: Vacation days, sick leave, and holidays
• Full Federal Health Care Benefits: Medical, Dental, Vision
• Retirement Plan: Thrift Savings Plan with USPS matching contribution
• Life Insurance Policies: Basic + supplemental options

Key Responsibilities:

• Customer Service: welcome customers, assist with products, promotions, and ensure a positive experience.
• Perform Various Tasks: process purchases, returns, and provide sales support.
• Passport Handling: applications and related duties.

Why Work for USPS in West Virginia?

USPS is a trusted institution with over 200 years of service. Join a team dedicated to excellence in West Virginia and across the nation.

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