Window Clerk/Customer Service - No Experience Required

Postal Hiring Guide; Salem (WV); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a trusted institution with over 200 years of service as a PSE Sales & Services/Distribution Associate. This role offers the chance to provide essential customer support and sales services at postal branches, making a difference in your community. With full federal health care benefits, paid time off, and a retirement plan, this position not only allows you to thrive in a public-facing role but also ensures you have the support and resources needed to succeed. If you're eager to help others and grow your career, this opportunity is perfect for you!

Benefits

Paid Time Off

Health Insurance

Retirement Plan

Life Insurance Policies

Qualifications

• Strong customer service skills are essential for assisting customers effectively.
• Ability to handle sales transactions and provide product information.

Responsibilities

• Welcome customers and assist with products and promotions.
• Process purchases and returns while ensuring a positive experience.
• Handle passport applications and related duties.

Skills

Customer Service

Sales Support

Communication

Job description

Role Overview:

USPS is accepting applications for PSE Sales & Services/Distribution Associate nationwide. In this role, you will provide a range of sales and customer support services, primarily assisting customers at the counter in postal branches. The position offers the opportunity to serve your community while enjoying potential benefits such as paid vacation and health insurance. If you thrive in a public-facing role and enjoy helping others, this could be a great fit for you.

Position Details:

• Paid Time Off: Vacation days, sick leave, and holidays
• Full Federal Health Care Benefits: Medical, Dental, Vision
• Retirement Plan: Thrift Savings Plan with USPS matching contribution
• Life Insurance Policies: Basic + supplemental options

Key Responsibilities:

• Customer Service: Welcome customers, assist with products, promotions, and ensure a positive experience.
• Perform Various Tasks: Process purchases, returns, and provide sales support.
• Passport Handling: Applications and related duties.

Why Work for USPS in West Virginia?

USPS is a trusted institution with over 200 years of service. Join a team dedicated to excellence in West Virginia and across the nation.

How We Help You Get Hired in West Virginia:

Hiring decisions are determined by your performance during the postal hiring process, rather than your previous experiences or achievements.

Our program equips you with the tools to secure this position, even if you lack prior experience. You'll gain access to:

• An exclusive, step-by-step guide to the USPS hiring process.
• Simulated practice exams with detailed answer explanations to build confidence.
• A webinar covering interview tips to help you succeed.
• A job finder tool to locate USPS roles within West Virginia or within a 25-mile radius of your location.
• Personalized support via email and chat to guide you through every step.

Apply for USPS Jobs in West Virginia with Confidence

Don't wait to begin your USPS career as a Window Clerk/Customer Service - No Experience Required! Our program helps you prepare with practice tests, application guidance, and interview tips. Get ready and apply for USPS jobs in West Virginia today.