Window Clerk/Customer Service - No Experience Required

Postal Hiring Guide; Pikesville (MD); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a trusted institution with over 200 years of service as a PSE Sales & Services/Distribution Associate. In this engaging role, you will provide essential customer support at postal branches, ensuring a positive experience for every visitor. With opportunities to serve your community and enjoy benefits like paid vacation and health insurance, this position is perfect for those who thrive in public-facing roles. If you are passionate about helping others and looking for a rewarding career, this could be the perfect fit for you!

Benefits

Paid Time Off

Full Federal Health Care Benefits

Retirement Plan

Life Insurance Policies

Qualifications

• Ability to engage effectively with customers.
• Prepared to handle various postal duties.

Responsibilities

• Welcome customers and assist with products and promotions.
• Process purchases and returns, providing sales support.
• Handle passport applications and related duties.

Skills

Customer Service

Sales Support

Effective Communication

Job description

Role Overview:

USPS is accepting applications for PSE Sales & Services/Distribution Associate nationwide. In this role, you will provide a range of sales and customer support services, primarily assisting customers at the counter in postal branches. The position offers the opportunity to serve your community while enjoying potential benefits such as paid vacation and health insurance. If you thrive in a public-facing role and enjoy helping others, this could be a great fit for you.

Key Responsibilities:

1. Customer Service: welcome customers, assist with products, promotions, and ensure a positive experience.
2. Perform Various Tasks: process purchases, returns, and provide sales support.
3. Passport Handling: applications and related duties.

Minimum Requirements:

Applicants should be prepared to engage with customers effectively and handle various postal duties as described.

Perks and Benefits:

• Paid Time Off: Vacation days, sick leave, and holidays
• Full Federal Health Care Benefits: Medical, Dental, Vision
• Retirement Plan: Thrift Savings Plan with USPS matching contribution
• Life Insurance Policies: Basic + supplemental options

Why Work for USPS?

USPS is a trusted institution with over 200 years of service. Join a team dedicated to excellence across the nation.

How to Apply:

Don't wait to begin your USPS career as a Window Clerk/Customer Service - No Experience Required! Our program helps you prepare with practice tests, application guidance, and interview tips. Get ready and apply for USPS jobs today.