Window Clerk/Customer Service - No Experience Required

Postal Hiring Guide; Washington (District of Columbia); On-site; USD 30,000 - 50,000; Full time

Job summary

An established institution is seeking enthusiastic individuals for the role of PSE Sales & Services/Distribution Associate. This position offers a unique opportunity to serve the community while providing essential customer support in postal branches. With a focus on customer service, you'll assist patrons at the counter, ensuring a positive experience. The role is ideal for those who thrive in public-facing positions and enjoy helping others. USPS provides a supportive environment, equipping you with the necessary tools and guidance to succeed, even if you lack prior experience. Join a team dedicated to excellence and make a difference in your community!

Benefits

Paid Vacation

Health Insurance

Personalized Support

Webinar for Interview Tips

Qualifications

• Strong communication skills and customer service experience preferred.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Welcome customers and assist with products and promotions.
• Process purchases, returns, and provide sales support.
• Handle passport applications and related duties.

Skills

Customer Service

Communication Skills

Ability to Work in Fast-Paced Environment

Job description

Role Overview:

USPS is accepting applications for PSE Sales & Services/Distribution Associate nationwide. In this role, you will provide a range of sales and customer support services, primarily assisting customers at the counter in postal branches. The position offers the opportunity to serve your community while enjoying potential benefits such as paid vacation and health insurance. If you thrive in a public-facing role and enjoy helping others, this could be a great fit for you.

Key Responsibilities:

• Customer Service: welcome customers, assist with products, promotions, and ensure a positive experience.
• Perform Various Tasks: process purchases, returns, and provide sales support.
• Passport Handling: applications and related duties.

Minimum Requirements:

To be considered for this position, candidates must meet the following:

• Ability to work in a fast-paced environment.
• Strong communication skills.
• Customer service experience preferred but not required.

Why Work for USPS?

USPS is a trusted institution with over 200 years of service. Join a team dedicated to excellence across the nation.

How We Help You Get Hired:

Hiring decisions are determined by your performance during the postal hiring process, rather than your previous experiences or achievements. Our program equips you with the tools to secure this position, even if you lack prior experience.

• An exclusive, step-by-step guide to the USPS hiring process.
• Simulated practice exams with detailed answer explanations to build confidence.
• A webinar covering interview tips to help you succeed.
• A job finder tool to locate USPS roles.
• Personalized support via email and chat to guide you through every step.

Apply for USPS Jobs with Confidence

Don't wait to begin your USPS career as a Window Clerk/Customer Service - No Experience Required! Our program helps you prepare with practice tests, application guidance, and interview tips. Get ready and apply for USPS jobs today.