Window Clerk/Customer Service - No Experience Required

Postal Hiring Guide; Mapleton (IL); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a trusted institution with over 200 years of service as a PSE Sales & Services/Distribution Associate. In this engaging role, you'll provide essential customer service at postal branches, assisting with products and ensuring a positive experience for all. Enjoy the satisfaction of serving your community while benefiting from paid time off and comprehensive health care options. If you're passionate about helping others and thrive in a public-facing environment, this opportunity is perfect for you. Start your rewarding career with USPS today!

Benefits

Paid Time Off

Full Federal Health Care Benefits

Retirement Plan

Life Insurance Policies

Qualifications

• Ability to perform key responsibilities in a public-facing role.
• Willingness to assist customers and handle various tasks.

Responsibilities

• Welcome customers and assist with products and promotions.
• Process purchases, returns, and provide sales support.
• Handle passport applications and related duties.

Skills

Customer Service

Sales Support

Public Interaction

Job description

Role Overview:

USPS is accepting applications for PSE Sales & Services/Distribution Associate nationwide. In this role, you will provide a range of sales and customer support services, primarily assisting customers at the counter in postal branches. The position offers the opportunity to serve your community while enjoying potential benefits such as paid vacation and health insurance. If you thrive in a public-facing role and enjoy helping others, this could be a great fit for you.

Key Responsibilities:

• Customer Service: welcome customers, assist with products, promotions, and ensure a positive experience.
• Perform Various Tasks: process purchases, returns, and provide sales support.
• Passport Handling: applications and related duties.

Minimum Requirements:

Applicants must be able to perform the key responsibilities listed above and be willing to work in a public-facing role.

Benefits:

• Paid Time Off: Vacation days, sick leave, and holidays.
• Full Federal Health Care Benefits: Medical, Dental, Vision.
• Retirement Plan: Thrift Savings Plan with USPS matching contribution.
• Life Insurance Policies: Basic + supplemental options.

Why Work for USPS?

USPS is a trusted institution with over 200 years of service. Join a team dedicated to excellence.

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