Window Clerk/Customer Service - No Experience Required

Postal Hiring Guide; Mapleton (PA); On-site; USD 30,000 - 50,000; Full time

Job summary

An established institution is seeking enthusiastic individuals for a customer service role at USPS. This position offers a unique opportunity to engage with the community, providing essential postal services while enjoying benefits like paid time off and comprehensive health care. As a Sales & Services/Distribution Associate, you'll be at the forefront of customer interaction, assisting with various tasks and ensuring a smooth experience for all visitors. If you have a passion for helping others and thrive in a public-facing environment, this role could be the perfect match for you. Join a team dedicated to excellence and make a difference in your community!

Benefits

Paid Time Off

Full Federal Health Care Benefits

Retirement Plan

Life Insurance Policies

Qualifications

• No experience required, but customer service skills are essential.
• Ability to assist customers and handle transactions effectively.

Responsibilities

• Welcome customers and assist with products and promotions.
• Process purchases and returns while ensuring a positive experience.
• Handle passport applications and related duties.

Skills

Customer Service

Sales Support

Communication Skills

Education

No formal education required

Job description

Role Overview:

USPS is accepting applications for PSE Sales & Services/Distribution Associate nationwide. In this role, you will provide a range of sales and customer support services, primarily assisting customers at the counter in postal branches. The position offers the opportunity to serve your community while enjoying potential benefits such as paid vacation and health insurance. If you thrive in a public-facing role and enjoy helping others, this could be a great fit for you.

Position Details:

• Paid Time Off: Vacation days, sick leave, and holidays
• Full Federal Health Care Benefits: Medical, Dental, Vision
• Retirement Plan: Thrift Savings Plan with USPS matching contribution
• Life Insurance Policies: Basic + supplemental options

Key Responsibilities:

• Customer Service: Welcome customers, assist with products, promotions, and ensure a positive experience.
• Perform Various Tasks: Process purchases, returns, and provide sales support.
• Passport Handling: Applications and related duties.

Why Work for USPS in Pennsylvania?

USPS is a trusted institution with over 200 years of service. Join a team dedicated to excellence in Pennsylvania and across the nation.

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