Window Clerk/Customer Service - No Experience Required

Postal Hiring Guide; Elk Horn (IA); On-site; USD 60,000 - 80,000; Full time

Job summary

An established institution is seeking dedicated individuals for the role of PSE Sales & Services/Distribution Associate. This position offers a unique opportunity to engage with the community while delivering exceptional customer service and sales support. As a member of the USPS team, you'll enjoy comprehensive benefits including paid time off, health care, and a retirement plan. No prior experience is necessary, making this an ideal entry point for those looking to start a rewarding career. Join a trusted organization with a rich history of service and make a difference in your community.

Benefits

Paid Time Off

Health Insurance

Retirement Plan

Life Insurance Policies

Qualifications

• Ability to assist customers at the counter and provide sales support.
• No prior experience required; training provided.

Responsibilities

• Welcome customers and ensure a positive experience.
• Process purchases, returns, and assist with passport applications.

Skills

Customer Service

Sales Support

Education

No formal education required

Job description

Role Overview:

USPS is accepting applications for PSE Sales & Services/Distribution Associate nationwide. In this role, you will provide a range of sales and customer support services, primarily assisting customers at the counter in postal branches. The position offers the opportunity to serve your community while enjoying potential benefits such as paid vacation and health insurance. If you thrive in a public-facing role and enjoy helping others, this could be a great fit for you.

Position Details:

• Paid Time Off: Vacation days, sick leave, and holidays
• Full Federal Health Care Benefits: Medical, Dental, Vision
• Retirement Plan: Thrift Savings Plan with USPS matching contribution
• Life Insurance Policies: Basic + supplemental options

Key Responsibilities:

• Customer Service: welcome customers, assist with products, promotions, and ensure a positive experience.
• Perform Various Tasks: process purchases, returns, and provide sales support.
• Passport Handling: applications and related duties.

Why Work for USPS in Iowa?

USPS is a trusted institution with over 200 years of service. Join a team dedicated to excellence in Iowa and across the nation.

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