Window Clerk/Customer Service - No Experience Required

Postal Hiring Guide; Lanesboro (IA); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a trusted institution with over 200 years of service as a PSE Sales & Services/Distribution Associate. This role allows you to engage with the community while providing essential customer support at postal branches. You will assist customers at the counter, process transactions, and handle passport applications. With a focus on customer service and a supportive environment, this position offers the chance to grow and thrive in a public-facing role. Enjoy benefits like paid time off and full health care coverage while making a difference in your community.

Benefits

Paid Time Off

Full Federal Health Care Benefits

Retirement Plan

Life Insurance Policies

Qualifications

• Strong customer service skills are essential.
• A willingness to learn and adapt is required.

Responsibilities

• Welcome customers and assist with products and promotions.
• Process purchases and returns while ensuring a positive experience.
• Handle passport applications and related duties.

Skills

Customer Service Skills

Willingness to Learn

Job description

Role Overview:

USPS is accepting applications for PSE Sales & Services/Distribution Associate nationwide. In this role, you will provide a range of sales and customer support services, primarily assisting customers at the counter in postal branches. The position offers the opportunity to serve your community while enjoying potential benefits such as paid vacation and health insurance. If you thrive in a public-facing role and enjoy helping others, this could be a great fit for you.

Key Responsibilities:

• Customer Service: welcome customers, assist with products, promotions, and ensure a positive experience.
• Perform Various Tasks: process purchases, returns, and provide sales support.
• Passport Handling: applications and related duties.

Minimum Requirements:

To be considered for this position, candidates should possess strong customer service skills and a willingness to learn.

Perks and Benefits:

• Paid Time Off: Vacation days, sick leave, and holidays.
• Full Federal Health Care Benefits: Medical, Dental, Vision.
• Retirement Plan: Thrift Savings Plan with USPS matching contribution.
• Life Insurance Policies: Basic + supplemental options.

Why Work for USPS?

USPS is a trusted institution with over 200 years of service. Join a team dedicated to excellence in Iowa and across the nation.

How We Help You Get Hired:

Hiring decisions are determined by your performance during the postal hiring process, rather than your previous experiences or achievements.

Our program equips you with the tools to secure this position, even if you lack prior experience. You'll gain access to:

• An exclusive, step-by-step guide to the USPS hiring process.
• Simulated practice exams with detailed answer explanations to build confidence.
• A webinar covering interview tips to help you succeed.
• A job finder tool to locate USPS roles.
• Personalized support via email and chat to guide you through every step.

Apply for USPS Jobs with Confidence

Don't wait to begin your USPS career as a Window Clerk/Customer Service - No Experience Required! Our program helps you prepare with practice tests, application guidance, and interview tips. Get ready and apply for USPS jobs today.