Window Clerk/Customer Service - No Experience Required

Postal Hiring Guide; Bancroft (IA); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a trusted institution with over 200 years of service as a PSE Sales & Services/Distribution Associate. In this public-facing role, you'll assist customers at postal branches, providing essential sales and support services. With a focus on customer satisfaction, you will process transactions, handle returns, and manage passport applications. This position offers the chance to serve your community while enjoying benefits like paid time off, health care, and a retirement plan. If you thrive in a dynamic environment and love helping others, this opportunity is perfect for you.

Benefits

Paid Time Off

Full Federal Health Care Benefits

Retirement Plan

Life Insurance Policies

Qualifications

• No experience required for this role, making it accessible to many applicants.
• Strong customer service skills are essential for assisting the public.

Responsibilities

• Welcome customers and assist with products and promotions.
• Process purchases and returns while ensuring a positive experience.
• Handle passport applications and related duties.

Skills

Customer Service

Sales Support

Public Interaction

Education

No formal education required

Job description

Role Overview:

USPS is accepting applications for PSE Sales & Services/Distribution Associate nationwide. In this role, you will provide a range of sales and customer support services, primarily assisting customers at the counter in postal branches. The position offers the opportunity to serve your community while enjoying potential benefits such as paid vacation and health insurance. If you thrive in a public-facing role and enjoy helping others, this could be a great fit for you.

Position Details:

• Paid Time Off: Vacation days, sick leave, and holidays
• Full Federal Health Care Benefits: Medical, Dental, Vision
• Retirement Plan: Thrift Savings Plan with USPS matching contribution
• Life Insurance Policies: Basic + supplemental options

Key Responsibilities:

• Customer Service: Welcome customers, assist with products, promotions, and ensure a positive experience.
• Perform Various Tasks: Process purchases, returns, and provide sales support.
• Passport Handling: Applications and related duties.

Why Work for USPS in Iowa?

USPS is a trusted institution with over 200 years of service. Join a team dedicated to excellence in Iowa and across the nation.

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