Window Clerk/Customer Service - No Experience Required

Postal Hiring Guide; Sarah Ann (WV); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a trusted institution with over 200 years of service as a PSE Sales & Services/Distribution Associate. This role offers the chance to provide essential customer support at postal branches, ensuring a positive experience for community members. Enjoy benefits like paid time off and full federal health care. Whether you're experienced or just starting, this opportunity is perfect for those who thrive in public-facing roles and want to make a difference in their community. Don't miss your chance to be part of a dedicated team in West Virginia!

Benefits

Paid Time Off

Full Federal Health Care Benefits

Retirement Plan

Life Insurance Policies

Qualifications

• Ability to perform customer service tasks and assist at the postal counter.
• Experience in customer service is a plus but not required.

Responsibilities

• Welcome customers and assist with products and promotions.
• Process purchases, returns, and provide sales support.
• Handle passport applications and related duties.

Skills

Customer Service

Job description

Role Overview:

USPS is accepting applications for PSE Sales & Services/Distribution Associate nationwide. In this role, you will provide a range of sales and customer support services, primarily assisting customers at the counter in postal branches. The position offers the opportunity to serve your community while enjoying potential benefits such as paid vacation and health insurance. If you thrive in a public-facing role and enjoy helping others, this could be a great fit for you.

Key Responsibilities:

• Customer Service: welcome customers, assist with products, promotions, and ensure a positive experience.
• Perform Various Tasks: process purchases, returns, and provide sales support.
• Passport Handling: applications and related duties.

Minimum Requirements:

Applicants must be able to perform the responsibilities listed above. Experience in customer service is a plus but not required.

Benefits:

• Paid Time Off: Vacation days, sick leave, and holidays.
• Full Federal Health Care Benefits: Medical, Dental, Vision.
• Retirement Plan: Thrift Savings Plan with USPS matching contribution.
• Life Insurance Policies: Basic + supplemental options.

Why Work for USPS in West Virginia?

USPS is a trusted institution with over 200 years of service. Join a team dedicated to excellence in West Virginia and across the nation.

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