Window Cleaning Technician

Simply Superior Window Cleaning(Acquired); Moorpark (CA); On-site; USD 28,000 - 34,000; Full time

Job summary

Simply Superior Window Cleaning is seeking a Lead Tech in Moorpark, CA to provide core window cleaning and related services with a strong focus on customer service.

The role includes pressure washing, gutter, awning, and solar panel cleaning, with responsibilities for managing work orders, tracking times, and maintaining safety on site. The position is non-exempt and hourly, with a schedule from early morning to early evening, Monday through Friday, and occasional weekends.

Qualifications

• Excellent interpersonal and customer service abilities.
• Ability to explain work to customers and describe our process.
• Experience operating light equipment safely.
• Organized, efficient, and able to manage time outdoors.
• Flexible schedule 4:00 a.m.–7:00 p.m. Mon–Fri; occasional weekends.
• Reliable transportation required.
• Clean DMV; eligible to drive company vehicles.

Responsibilities

• Completes assigned work orders while meeting hourly rate targets.
• Maintains customer satisfaction rating of 4 or 5 to boost repeat business.
• Uses scheduling software to track job times.
• May train inexperienced assistants.
• Maintains clean and safe work site per safety rules and PPE requirements.
• Attends staff meetings and training as required.
• Performs other duties as assigned.

Skills

Interpersonal skills

Customer communication

Light equipment use

Time management

Outdoor work

Read instructions

Flexible schedule

Job description

Job Title: Lead Tech

Reports To: Justin Magruder, President/CEO

Last Updated: June 2025

Status & Salary: Non-Exempt & Hourly. $20-25 per hour.

SUMMARY OF ROLE

The Tech provides our core services to our clients while providing an excellent customer service experience. These services include but may not be limited to window cleaning, pressure washing, rain gutter cleaning, awning cleaning and solar panel cleaning.

ESSENTIAL DUTIES

• Completes assigned work orders while hitting key effective hourly rate target.
• Maintains a customer satisfaction rating at 4 or 5 at all times to achieve an increase in customer satisfaction, profitability and repeat business.
• Uses scheduling software to track job times
• May be required to train inexperienced assistants.
• Maintains clean and safe work site by following safety rules and procedures and wearing personal protective equipment as required.
• Attends staff meetings and training as required.
• Performs other duties as assigned.

KNOWLEDGE, SKILLS & ABILITIES

• Exceptional interpersonal skills which positively benefit interaction with internal and external customers.
• Ability to successfully communicate with customers as to the work to be completed at each job and describe our process for completing such work
• Ability to operate a variety of light equipment and hand tools according to established safety and risk management practices.
• Organized and efficient with time.
• Ability to work outside for the majority of the workday
• Ability to read and interpret instructions.
• Be available to work a flexible work schedule between 4:00 a.m. and 7:00 p.m. Monday-Friday and an occasional Saturday or Sunday.

QUALFICATIONS

• Access to reliable transportation.

Requirements

• Clean DMV - Will be driving company vehicles