Will-Call Customer Service Specialist

Oldcastle BuildingEnvelope; Elgin (IL); On-site; USD 24,493 - 31,119; Full time

Benefits offered by this job

Competitive benefits

PTO and holidays

Potential for annual raises and bonuses

Training for skill enhancement

Job summary

Oldcastle BuildingEnvelope in Elgin, Illinois is seeking a Will Call Customer Service Rep to deliver exceptional customer service. You will maintain extensive product knowledge to enhance customer experiences and provide administrative support in a fast-paced environment.

The ideal candidate has strong organizational and communication skills, with a high school diploma and at least one year of customer service experience. This role offers a competitive pay range, work-life balance, and potential for career growth within the company.

Qualifications

• 1 year of office support experience in a customer service role.
• Ability to work in a fast-paced, team environment.
• Demonstrate critical thinking and independent thinking skills.

Responsibilities

• Maintain broad knowledge of clients, products, and services.
• Document customer interactions and transactions.
• Accurately process orders in a timely manner.

Skills

Customer service

Organizational skills

Effective communication

Time management

Education

High School diploma or equivalent

Job description

Oldcastle BuildingEnvelope in Elgin, Illinois is seeking a Will Call Customer Service Rep to deliver exceptional customer service. You will maintain extensive product knowledge to enhance customer experiences and provide administrative support in a fast-paced environment.

The ideal candidate has strong organizational and communication skills, with a high school diploma and at least one year of customer service experience. This role offers a competitive pay range, work-life balance, and potential for career growth within the company.