WIC Program Integrity Investigator and Mentor

Arizona State Government; Phoenix (AZ); On-site; USD 50,000 - 67,000; Full time

Benefits offered by this job

Student Loan Assistance

Flexible hours

ADHS Benefits Package

Job summary

Arizona Department of Health Services seeks a qualified professional to conduct biannual WIC/CSFP program integrity evaluations and manage investigations across 21 local agencies and 520 WIC vendors. You will review complaints, analyze data, and provide guidance to ensure compliance with federal and state policies.

The role emphasizes strong analytical skills, policy interpretation, and collaboration with state staff and local agencies to improve participant services and protect program

Qualifications

• Bachelor of Science in Nutrition or nutrition-related degree with 3 years’ experience in federal nutrition programs such as WIC in roles like nutritionist, education specialist or program manager.
• Preference for candidates with direct WIC clinic experience and fluency in Spanish; Master’s degree may substitute for 1 year of experience.

Responsibilities

• Under supervision, perform biannual WIC/CSFP Management Evaluations and quality assurance of local agencies per Federal regulations and State policies.
• Research complaints through various sources and create investigative cases; maintain accurate records in the complaint system.
• Review data to identify high-risk participants and vendors for investigations or audits; prepare complex recommendations and monitor investigations and claims.
• Provide technical assistance to callers on the complaint hotline regarding program policies, food packages, and related records; interpret regulations for staff and agencies.
• Offer policy and procedure recommendations based on observed best practices.
• Perform other related duties as assigned.

Skills

Communication skills

Customer service

Project management

Investigation caseloads

Education

B.S. in Nutrition or related field

Tools

Word processing software

Job description

Arizona Department of Health Services seeks a qualified professional to conduct biannual WIC/CSFP program integrity evaluations and manage investigations across 21 local agencies and 520 WIC vendors. You will review complaints, analyze data, and provide guidance to ensure compliance with federal and state policies.

The role emphasizes strong analytical skills, policy interpretation, and collaboration with state staff and local agencies to improve participant services and protect program