Director, WIC

Mountain Park Health Center; Phoenix (AZ); On-site; USD 60,000 - 80,000; Full time

Job summary

A healthcare organization in Phoenix, Arizona seeks a Director of WIC to ensure efficient operation of their WIC program in compliance with state and federal regulations. The role involves direct management of over 75 staff and requires an undergraduate degree in Nutrition or a related field, alongside experience in WIC or community health. Preferred qualifications include being a Registered Dietitian and an MBA. Responsibilities include budgeting, staff training, and ensuring program integrity.

Qualifications

• Undergraduate degree in Nutrition or related field required.
• Experience in WIC and/or community health preferred.
• Registered Dietitian preferred.

Responsibilities

• Ensure WIC Program compliance with federal and state regulations.
• Oversee management of the WIC Program.
• Direct and manage staff to ensure effective program delivery.

Skills

Leadership

Grant management

Nutrition education

Program compliance

Budget planning

Education

Undergraduate degree in Nutrition or related field

Job description

The Director of WIC ensures the WIC Program operates according to state and federal requirements and is responsible for the smooth and efficient day-day operation of MPHC’s clinical facilities.

ESSENTIAL FUNCTIONS

• Ensures the WIC Program operates according to state and federal requirements.
• Oversees management of the WIC Program at MPHC.
• Oversees WIC grant to ensure:
• Federal and State requirements are met.
• Deliverables are completed quarterly and annually.
• WIC Program integrity and MPHC policies are strictly adhered to.
• Takes part in budget planning and resources allocations of the budget.
• Participates in contract proposals, participate in WIC contract negotiations, and monitor compliance.
• Reviews monthly WIC expenses for allowability and accuracy; collaborates with Finance Department in submitting CERs to ADHS.
• Directs a growing staff of 75 plus employees adhering to MPHC policies and procedures.
• Develops, reviews and updates MPHC policies and procedures to ensure compliance with local, state, and federal regulations and procedures.
• Responsible for space planning and resource allocations.
• Collaborates with the management team and/or designated staff to complete MPHC self- assessments for staff and delegating to staff, as needed.
• Completes annual contract documents to provide WIC program services.
• Attends required meetings including the WIC Partner’s meeting, Nutrition/Breastfeeding Coordinators meeting, and WIC Directors meetings.
• Attends and facilitates monthly staff meetings and WIC clinic staff meetings.
• Implements and monitors caseload management strategies.
• Directs 3 WIC managers and one administrative assistant regarding responsibilities, resources, and scope of authority.
• Monitors operations ensuring adherence to workflow and continuous improvement.
• Provides leadership, direction, coaching, performance evaluation, and training to employees to ensure effective communication of MPHC policies and procedures, statutory requirements, and other position responsibilities.
• Collaborates with leadership to work towards continuous quality improvement.
• Ensures project deadlines and performance standards are met and monitors and approves expenditures.
• Oversees and participates in the development of MPHC nutrition education and breastfeeding promotion and support plan.
• Provides technical assistance and consultation to MPHC staff and other health professionals in nutrition services areas.
• Ensures the Master Contact List is updated when changes occur then communicates to stakeholders.
• Manages caseload distribution with an outreach plan, open access and appointment scheduling, and ensures waiting lists are sorted by priority.
• Follows up on all vendor complaints regarding participants sent by the state agency.
• Notifies the appropriate state agency of all claims of lost and/or stolen equipment.
• Ensures designated staff prepare and present an annual review/evaluation for each staff member.
• Is able to interact with internal staff as well as external contacts in a professional and respectful manner.
• Maintains regular and predictable performance.
• Performs other duties as assigned.

POSITION QUALIFICATIONS

Minimum Qualifications

• An undergraduate degree from an accredited institution in Nutrition (e.g., Community Nutrition, Public Health Nutrition, Nutrition Education, Human Nutrition, or Nutrition Science) or a related field such as Home Economics or Biochemistry, with an emphasis in Nutritional Science. With prior approval from ADHS, number of years working in a WIC program may substitute for some years of education.
• Previous WIC and/or community health experience

Preferred Qualifications

• Preferred Registered Dietitian/Registered Dietitian Nutritionist (RD/RDN).
• Preferred MBA or MA in Business.
• Experience leading teams of 75 employees or more.
• Experience with grant programs and or public health services.