WIC Program Assistant – Public Health Impact

Summit County Public Health; Akron (OH); On-site; USD 35,000 - 37,000; Full time

Benefits offered by this job

Healthcare coverage

Paid time off

OPERS retirement

Job summary

Summit County Public Health in Ohio is seeking a Public Health Aide to support the WIC program in a full-time, 35-hour work week. You will assist with reception, data collection, measurements, eligibility processing, and client education while collaborating with staff and a dietitian supervisor.

The role emphasizes accurate recordkeeping, compliance with WIC policies, and participation in trainings and community engagement activities.

Qualifications

• High school diploma or equivalent required; an Associate’s degree in a related field preferred.
• Minimum of one year of office support or medical assistant-related work experience.
• Valid Ohio driver's license, automobile availability, and liability insurance.
• Proficiency in Microsoft Office products (Word, Excel, Outlook) and Google Workspace tools.

Responsibilities

• Provide participant reception, data collection, and data processing to ensure efficient clinic flow.
• Maintain and organize files, forms, and other related documents, ensuring accuracy and compliance with program policies.
• Perform basic clinical support services, including obtaining heights, weights, and hemoglobin measurements per Ohio WIC Policy & Procedure Manual.
• Screen and process participant applications for eligibility based on income, residency, category, physical presence, and identity.
• Issue WIC benefits, schedule appointments, and assist participants in completing necessary forms.
• Explain the WIC program, rights, responsibilities, and WIC Nutrition Card use during certification and recertification appointments.
• Function as a part of the breastfeeding support team.
• Utilize tele‑interpreter services to assist non‑English‑speaking participants effectively.
• Prepare participant charts, certification packets, and forms; ensure timely filing and chart maintenance.
• Monitor voicemail and electronic faxes, responding or forwarding as necessary.
• Assist with orientation and training of dietetic students and staff.
• Participate in program meetings, trainings, and community engagement activities as assigned.

Skills

Office support

Medical assistant experience

Data collection

Education

High school diploma or equivalent

Associate’s degree preferred

Tools

Microsoft Office

Google Workspace

Job description

Summit County Public Health in Ohio is seeking a Public Health Aide to support the WIC program in a full-time, 35-hour work week. You will assist with reception, data collection, measurements, eligibility processing, and client education while collaborating with staff and a dietitian supervisor.

The role emphasizes accurate recordkeeping, compliance with WIC policies, and participation in trainings and community engagement activities.