WIC Program Assistant

Shelby American, Inc.; York (York County); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a forward-thinking organization dedicated to improving community health as a WIC Program Assistant. This full-time role offers a chance to make a real difference in the lives of families by providing essential services to WIC participants. You'll engage with clients, manage appointments, and ensure they receive the support they need. With a commitment to quality service and inclusion, you'll work in a dynamic environment that values community and personal growth. Enjoy a comprehensive benefits package including paid time off, medical insurance, and tuition assistance to further your education.

Benefits

Paid Time Off

Paid Holidays

Medical Insurance

Dental Insurance

Vision Insurance

Short Term Disability

Life Insurance

401k Retirement Plan

Paid Tuition Assistance

Qualifications

• High School Diploma/GED required with preference for clinical experience.
• Ability to read, write, and comprehend simple instructions in English.

Responsibilities

• Determine eligibility of applicants and manage client appointments.
• Make referrals to health and social services and promote breastfeeding.

Skills

Client Services

Communication

Community Engagement

Problem Solving

Bilingual (Spanish, Haitian-Creole, Arabic)

Education

High School Diploma/GED

Clinical Experience or Nutrition Course

Tools

Microsoft Office

WIC-related Programs

Job description

Are you passionate about making a difference in your community?

Join our dedicated team at Community Progress Council, Inc. as a WIC Program Assistant! We are looking for a dynamic, friendly, and professional individual to provide essential services to WIC participants within York City, and potential assignments to other York County clinics.

This full-time, year-round, benefit-eligible position offers 40 hours per week, Monday to Friday. Beyond the hourly wage, CPC offers paid time off, paid holidays, medical, dental and vision insurance, short term disability, life insurance and a 401k retirement plan. Employees can receive paid tuition assistance to further their education.

Requirements

Key Responsibilities:

• Client Services: Determine eligibility of applicants by verifying identity, address, income, and voter information.
• Appointment Management: Check clients in for their appointments, answer phone calls, and schedule client appointments.
• Referrals: Make referrals to other health and social services.
• Travel: Serve primarily in York City, with potential assignments to other York County clinics.
• Commit to the vision and mission of Community Progress Council.
• Greet clients and assign appointments to the appropriate team members.
• Answer phones and schedule participant appointments.
• Provide basic information on nutrition and health services.
• Participate in meetings and continuing education programs.
• Ensure compliance with documentation requirements for nutrition education services.
• Promote and support breastfeeding among WIC participants.
• Perform anthropometric and hematological measurements after training.
• Comply with the Motor Voter Act.
• Travel to satellite clinics and perform Program Assistant responsibilities.
• Pack/unpack supplies for travel to and from satellite clinics.
• Perform other duties as assigned.
• Communication – Listens for understanding and meaning; speaks and writes effectively.
• Community - Demonstrates a desire to serve others and fulfill the needs of CPC clients.
• Relationships - Builds rapport and relates well to others.
• Inclusion – Works effectively with people of different backgrounds, abilities, opinions and perceptions.
• Quality Results - Strives to meet or exceed goals and deliver a high-value experience to CPC clients.
• Influence – Seeks first to understand the other person’s point of view and remains calm in challenging situations.

Qualifications:

• High School Diploma/GED required. Preference for candidates with clinical experience or a college course in nutrition.
• Successful completion of all required background checks, physical, and TB test.
• Previous work experience with a WIC program is desirable but not required.
• Ability to read, write, and comprehend simple instructions in English. Bilingual Spanish, Haitian-Creole, or Arabic is highly desired.
• Reliable transportation and ability to travel to satellite clinics to ensure regular and timely attendance.
• Ability to perform basic math operations.
• Ability to solve practical problems and interpret various instructions.
• Proficient in Microsoft Office (Excel, Word, PowerPoint, Outlook) and ability to learn WIC-related programs.

Physical Demands:

• Sitting for long periods, frequent stooping, kneeling, reaching, and walking.
• Lifting up to 10 pounds frequently and up to 25 pounds occasionally.
• Moderate to high noise levels, temperature fluctuations, long narrow halls, busy crowded areas.
• Safe handling of toxic or caustic chemicals with gloves.
• Outdoor weather conditions during travel.
• Exposure to blood and bloodborne pathogens.

Join us in making a positive impact on the health and well-being of our community! Apply today to become a part of our dedicated team at Community Progress Council.