WIC Professional/Mobile Outreach Specialist - River Plaza - Full Time

Broadlawns Medical Center; Des Moines (IA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Retirement - IPERSE

Education Assistance

Employee Health & Wellness

PTO

Free Parking

Job summary

Broadlawns Medical Center in Des Moines, IA, is seeking a WIC Professional/Mobile Outreach Specialist to provide WIC services through the Mobile WIC Clinic across Dallas, Polk, Warren and Madison counties.

You will determine eligibility, certify participants, develop nutrition plans for high‑risk individuals, educate about breastfeeding, arrange referrals, and travel to clinics, schools and community settings, with a full-time 40‑hour week.

Qualifications

• Must be a licensed dietitian in Iowa or registered dietitian.
• Ability to work with low-income populations and diverse communities.
• Willingness to drive Mobile WIC Clinic across multiple counties.
• Strong computer skills including data entry and word processing.
• Bilingual English/Spanish preferred.

Responsibilities

• Serve as the CPA for determination of program eligibility and certification.
• Complete certification procedures in Focus.
• Develop individualized nutrition plans for high‑risk participants.
• Prescribe food packages according to WIC policy.
• Provide nutrition education including breastfeeding promotion.
• Coordinate referrals to health and social services.
• Document screenings and referrals for lead testing and immunizations.
• Operate Mobile WIC Clinic vehicle safely and in accordance with policies.
• Collaborate with partner programs.

Skills

Bilingual English/Spanish

Interpersonal communication

Cultural competence

Reliable transportation

Valid Iowa driver's license

Computer skills

Education

Licensed Dietitian in Iowa

Registered Dietitian (RD)

Nutrition or Dietetics degree

Tools

Word processing

Data entry

Job description

The Broadlawns Medical Center campus includes an acute care hospital, primary and specialty care clinics, urgent care and emergency services, lab, radiology, dentistry, inpatient and outpatient mental health, crisis team, and community-based behavioral support services. Broadlawns accepts all forms of insurance and its approach to healthcare and quality outcomes earned a Level 3 rating from the National Committee for Quality Assurance, the highest achievable status for a medical delivery model.We are a safety net hospital and our Patients are our North Star! With a dedicated staff of over 160 physicians and 1,600 employees, Broadlawns Medical Center ensures that our community has access to high quality healthcare that is coordinated, compassionate and cost-effective. We provide our employees a top-rated benefits package, supportive work culture, and more!GENERAL DESCRIPTIONThe WIC Professional I functions as a Competent Professional Authority (CPA) in accordance with Iowa Administrative Code 641‑73.5.Under the general supervision of the WIC Director, the WIC Professional/Mobile Outreach Specialist provides direct WIC services, nutrition assessment, certification, outreach, and community engagement throughout the service area. This position primarily operates within the Mobile WIC Clinic and serves participants in Dallas, Polk, Warren, and Madison counties.This is a full-time, 40-hour-per-week position with a variable schedule that primarily functions between 7:00 a.m. and 7:00 p.m. Workdays and hours may vary based on clinic schedules, outreach events, community needs, and participant access.As part of the Mobile WIC Clinic program, the WIC Professional/Mobile Outreach Specialist drives and operates the Mobile WIC Clinic vehicle and travels daily throughout Dallas, Polk, Warren, and Madison counties to provide WIC services in underserved and targeted communities. The employee assesses community needs and collaborates with the WIC Director to identify service locations that improve participant access to WIC services.The position actively develops community partnerships and provides outreach at locations including, but not limited to:• OB/GYN clinics• Pediatric clinics• Family practice clinics• Community health centers• Farmers markets• Schools and community centers• Health fairs and community outreach events• Other locations serving pregnant women, infants, and young childrenThe employee schedules, coordinates, and completes WIC appointments within the Mobile WIC Clinic and serves as an ambassador for the Program by increasing awareness of WIC services and facilitating participant enrollment and retention.CHARACTERISTIC DUTIES1. Function as the Competent Professional Authority (CPA) for determination of program eligibility and certification.2. Complete all certification procedures in Focus.3. Develop and document individualized nutrition plans of care for high‑risk participants.4. Prescribe food packages according to WIC policy.5. Provide nutrition education responsive to participant needs, including breastfeeding promotion and support.a. Note: High risk participants must be scheduled for at least one individual education contact by a licensed dietitian. If the initial contact was provided by a licensed dietitian, then the second contact can be provided by any CPA or a licensed dietitian as determined by the licensed dietitian that certified the participant. If the initial contact was provided by a non-licensed dietitian CPA, then the second contact must be provided by a licensed dietitian.6. Complete and follow up on referrals to health and social services.7. Document screening and referrals for lead testing and immunizations.8. Provide support to breastfeeding women and promote breastfeeding efforts.9. Serve as the staff person qualified to provide program nutrition information to interested professionals, outside agencies, organizations, and individuals10. Operates the Mobile WIC Clinic vehicle safely and in accordance with organizational policies.11. Maintains a professional presence while representing the WIC Program in community settings, outreach activities, and public events.12. Assesses community needs and collaborates with the WIC Director to identify outreach locations and service opportunities.13. Maintains required documentation related to outreach activities, appointments, and participant contacts.14. Provides excellent customer service15. Communicate and collaborate with partner programs including:a. Iowa Department of Public Healthb. DHSc. Maternal/Child Healthd. I‑Smilee. Head Startf. Public Health Nursingg. Physicians, HMOs, hospitalsh. AEAi. Family Planning, Lead Prevention, and Child Health Specialty Clinicsj. Child Care Resource & Referral, andk. Other WIC agencies.16. Performs other duties as assigned.PERFORMANCE STANDARDS1. Use accurate techniques for length/height, weight, hemoglobin2. Use universal precautions for exposure to blood or bodily fluids3. Complete health and diet questions in Focus as appropriate for each participant being certified4. Provide health and nutrition education appropriate to individual participant within guidelines5. Make and document formal and informal referrals when indicated or requested by client6. Implement department's Service Excellence standardsMINIMUM QUALIFICATIONS1. Licensed Dietitian in the state of Iowa OR2. Registered Dietitians, but not licensed in Iowa OR3. Successful completion of an undergraduate degree in Dietetics from an accredited institution, but has not completed a dietetic internship OR4. Successful completion of an undergraduate degree in Dietetics and a dietetic internship from an accredited institution, but not completed or passed the dietetic registration exam OR5. Successful completion of an undergraduate or graduate degree in Nutrition, Nutritional Sciences, Community Nutrition, Clinical Nutrition, Public Health Nutrition, or Home Economics with emphasis in Nutrition from an accredited institution6. Completion of an undergraduate or graduate degree in a health-related field OR7. Registered Nurse registered in the state of Iowa8. Ability to work well with health professionals and community leaders9. Ability to work well with a diverse population of low-income persons with possible language/cultural barriers.10. Reliable transportation.11. Valid Iowa driver's license with an acceptable driving record.12. Ability and willingness to regularly drive and operate the Mobile WIC Clinic throughout Dallas, Polk, Warren, and Madison counties.13. Ability to work a flexible schedule, including hours between 7:00 a.m. and 7:00 p.m., based on operational and community needs.14. Computer skills including word processing and/or data entryPREFERRED QUALIFICATIONSExperience in community outreach, public health, maternal and child health services, or health education preferred.Bilingual English/Spanish preferredWork ShiftOther (United States of America)Benefits (FT/PT)Retirement - IPERSEducation AssistanceEmployee Health & WellnessPTOFree ParkingHealth InsuranceSupplemental Insurance529 College Savings PlanAnd more!Broadlawns Medical Center is an Equal Opportunity Employer