WIC Nutrition Aide 1

TVCCA - Thames Valley Council for Community Action, Inc.; Norwich (CT); On-site; USD 40,000 - 55,000; Full time

Job summary

TVCCA - Thames Valley Council for Community Action, Inc. in Connecticut is seeking a WIC Certification Assistant. This role involves assisting in the certification process for WIC applicants, ensuring client services are efficiently met while providing nutrition counseling.

The ideal candidate will have strong communication skills, customer service experience, and proficiency in clerical tasks, as well as education in nutrition or a related field. Bilingual applicants are highly encouraged to apply.

Qualifications

• At least 2 years of experience in a medical office or equivalent clerical duties.
• Ability to effectively communicate with participants and partners.
• Bilingual is a plus.

Responsibilities

• Assist in the certification process of WIC applicants.
• Provide individual and group nutrition education counseling.
• Conduct clerical duties including scheduling and data management.

Skills

Communication Skills

Customer Service

Critical Thinking

Computer Skills

Interpersonal Skills

Education

High School Diploma or GED

Bachelor’s Degree in Nutrition or Health

Tools

Microsoft Office Suite

Job description

Job Summary

Responsible for assisting in the certification process of all WIC applicants and working with all WIC staff to ensure client services are met in a timely, efficient manner. Interview participants to obtain basic demographic data; verify identity, residency, and income eligibility by reviewing the presented paperwork; and enter all data into the CT-WIC MIS software system. Provide individual and group nutrition education counseling to low-risk children. Provide WIC Program participant services and conduct clerical duties, including scheduling appointments, updating demographic data, and answering phones.

Qualifications

• High School Diploma or GED equivalency with at least 2 years of experience working in a medical office or performing clerical duties OR Associate's Degree from an accredited institution with a major in diet tech or health related program plus 1 year of work experience or currently enrolled in nutritional/health sciences plus equivalent work experience OR Bachelor’s Degree from an accredited four‑year institution with a major in foods and nutrition, community nutrition, nutrition education, nutritional sciences, health education or medical sciences
• Ability to effectively communicate both verbally and in writing with WIC participants, agency staff, and external partners.
• Strong customer service skills.
• The ability to establish rapport with individuals and small groups.
• Strong critical thinking skills.
• Computer skills and working knowledge of Microsoft office suite.
• Bilingual applicants strongly encouraged.