WIC Lab Technician

Great Lakes Bay Health Centers; Saginaw (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

Great Lakes Bay Health Centers is seeking a WIC Program Assistant to perform laboratory and anthropometric procedures for certifications, manage data entry in MIWIC and MCIR, and assist in clinic operations. The role requires strong organization, fluency in English and Spanish, and the ability to support nutrition services and outreach.

The position involves data entry, client outreach, coordination with nutrition staff, and staying current on breastfeeding policies.

Qualifications

• High school diploma or equivalent.
• Bilingual English/Spanish preferred.
• Must be organized and efficient in work habits.

Responsibilities

• Performs laboratory and anthropometric procedures for WIC certifications per MDCH/OSHA: height, weight, head circumference, hemoglobin, blood lead.
• Enters data and lead results into MIWIC and GLBHC EMR; mails lead forms to sites.
• Accesses MCIR for immunizations and lead status; prints MCIR reports as requested.
• Answers phones, schedules appointments.
• Assists receptionists to maintain clinic flow; greets clients; activates records in MIWIC.
• Generates benefits and shopping lists; collects demographic data in MIWIC.
• Maintains program materials and lab supplies; keeps work station stocked.
• Directs clients to nutritionist/dietitian or other staff.
• Stays current on breastfeeding policy; encourages breastfeeding.
• If bilingual, translates for non-Spanish speaking providers.
• Performs other duties to maintain WIC caseload, including outreach and Project Fresh.
• Maintains a clean and uncluttered work area.
• Performs other duties as assigned.

Skills

Bilingual (English/Spanish)

Organized

Education

High school diploma or equivalent

Job description

Essential Job Duties

• Performs laboratory and anthropometric procedures required for WIC certifications following MDCH/OSHA protocol: height, weight, head circumference, hemoglobin, and blood lead. Is responsible for completing and documenting the Quality Control measures required for the hematological procedures. (25%)
• Enters collected data and lead results into both MIWIC and GLBHC’s Electronic Medical Record system. Completes all necessary documents for lead samples and mails completed lead forms to appropriate sites. (20%)
• Accesses MCIR and retrieves immunizations and lead status information for client’s certification. Prints MCIR reports for certifications or as requested by staff and clients. (10%)
• Answers telephones courteously and determines whether to redirect call or handle immediately. Schedules appointments. (10%)
• Assists receptionists in maintaining clinic flow by: (10%)
• Greeting clients and activating records in MIWIC.
• Generating benefits and issuing shopping lists.
• Collecting demographic data and entering into MIWIC.
• Maintains supply of program materials and lab supplies. Keeps a well-stocked work station. (5%)
• Directs clients to nutritionist, dietitian or other health center staff. (5%)
• Stays current on breastfeeding policy and encourages all WIC women to breastfeed. (5%)
• If bilingual, translates for non-Spanish speaking providers. (5%)
• Performs other duties as necessary to aid in Maintaining WIC caseload. such as Outreach and assisting with Project Fresh. (5%)

Essential Job Duties

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Performs laboratory and anthropometric procedures required for WIC certifications following MDCH/OSHA protocol: height, weight, head circumference, hemoglobin, and blood lead. Is responsible for completing and documenting the Quality Control measures required for the hematological procedures. (25%)
• Enters collected data and lead results into both MIWIC and GLBHC’s Electronic Medical Record system. Completes all necessary documents for lead samples and mails completed lead forms to appropriate sites. (20%)
• Accesses MCIR and retrieves immunizations and lead status information for client’s certification. Prints MCIR reports for certifications or as requested by staff and clients. (10%)
• Answers telephones courteously and determines whether to redirect call or handle immediately. Schedules appointments. (10%)
• Assists receptionists in maintaining clinic flow by: (10%)
• Greeting clients and activating records in MIWIC.
• Generating benefits and issuing shopping lists.
• Collecting demographic data and entering into MIWIC.
• Making reminder phone calls
• Maintains supply of program materials and lab supplies. Keeps a well-stocked work station. (5%)
• Directs clients to nutritionist, dietitian or other health center staff. (5%)
• Stays current on breastfeeding policy and encourages all WIC women to breastfeed. (5%)
• If bilingual, translates for non-Spanish speaking providers. (5%)
• Performs other duties as necessary to aid in Maintaining WIC caseload. such as Outreach and assisting with Project Fresh. (5%)

Marginal Job Duties

• Maintains a clean and uncluttered work area.
• Performs other duties as assigned.

JOB SPECIFICATIONS

• Education: High school graduate or equivalent.
• Licensure: N/A
• Experience: N/A
• Skills: Bilingual (English/Spanish) preferred. Must be organized and efficient in work habits.
• Interpersonal Skills: Must demonstrate interest in health and nutrition and in the population served. Able to work and communicate effectively with a diverse population, including a wide age range.
• Physical Effort: Must be able to sit, stand, and or walk for an entire workday. Must be able to lift, carry, push, pull, and or twist while holding up to 25 lbs. occasionally.
• Hours of Work: Full-time: Monday through Friday. Some evenings during migrant season. Part-time or seasonal: Monday through Friday, some evenings during migrant season. Flexible and varied.
• Travel: Some travel may be required within the project service area. Reimbursement consistent with GLBHC policy.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.