WIC Breastfeeding Peer Counselor (Bilingual: Spanish)

County of Marin; San Rafael (CA); Presencial; USD 42.000 - 52.000; Jornada completa

Descripción de la vacante

County of Marin’s WIC program seeks a Breastfeeding Peer Counselor to provide education, encouragement, and peer support to pregnant and breastfeeding participants across clinics and outreach activities.

The role requires bilingual Spanish/English proficiency, the ability to maintain records, and compassionate communication with diverse communities. Training and supervision are provided; travel between County locations may be necessary.

Formación

• Six months of breastfeeding experience and current or past participation in a WIC Program.
• Attend and pass a 25-hour Loving Support through Peer Counseling course within 60 days of appointment.
• May be required to work outside normal hours.

Responsabilidades

• Provide basic breastfeeding education, encouragement, and peer support to pregnant and breastfeeding participants.
• Deliver services through scheduled phone contacts, clinic visits, hospital visits, and other approved interactions.
• Maintain assigned caseload and accurate documentation in program records.
• Refer participants to IBCLC, healthcare providers, or community resources when needed.
• Participate in breastfeeding promotion activities and team meetings.

Conocimientos

Bilingual Spanish/English

Record keeping

Communication

Cultural humility

Time management

Teamwork

Herramientas

WIC WISE system

PCDB

Descripción del empleo

At the County of Marin, our employees overwhelmingly report feeling their work is meaningful, they like the work they do, and they are proud to tell people “I work for the County of Marin.” Discover more about us, our values and our organizational culture on the Department of Human Resources website. Read on to find out more about this opportunity.

DEPARTMENT OF HEALTH & HUMAN SERVICES

At Health & Human Services, we serve our community through the values of support, unity, trust and excellence with one common goal: to promote and protect the health, well-being, safety and self-sufficiency of all in Marin. Join our team of bright, committed, and energetic people who also want to make an impact through public service.

The WIC (Women, Infants, Children) Breastfeeding Peer Counselor is a member of the WIC team within the Division of Public Health, Health and Human Services Department, County of Marin. Under direct supervision and in accordance with established program guidelines, the Peer Counselor provides basic breastfeeding education, encouragement, and peer support to pregnant and breastfeeding participants enrolled in the WIC Breastfeeding Peer Counseling Program.

Services are delivered through scheduled phone contacts, WIC clinic visits, hospital visits, and other approved participant interactions. The Peer Counselor maintains an assigned caseload and provides culturally responsive, non-judgmental support to help participants meet their infant feeding goals while recognizing situations that require referral to an International Board-Certified Lactation Consultant (IBCLC), healthcare provider, or other community resources.

All participant contacts and required documentation are completed in accordance with program standards using California’s WIC WISE system and the Peer Counselor Database (PCDB). The Peer Counselor also participates in breastfeeding promotion activities, community outreach efforts, and team meetings as part of the local WIC program.

As part of onboarding, the Peer Counselor completes required program training designed to provide the foundational knowledge and skills necessary to perform the duties of the position.

BILINGUAL TESTING / CERTIFICATION

The successful candidate must possess bilingual skills and must demonstrate proficiency in both Spanish and English prior to appointment. A bilingual proficiency exam will be administered to ensure the candidates possess the appropriate skill level to meet the requirements.

OUR HIGHLY QUALIFIED CANDIDATE

Our highly qualified candidate is dependable, organized, and able to manage responsibilities independently while maintaining accurate and timely records. They demonstrate basic computer proficiency and strong attention to detail in documentation and participant follow-up.

The ideal candidate communicates clearly and respectfully and is comfortable working with families from a wide range of cultural, linguistic, and socioeconomic backgrounds. They approach participants, colleagues, and community partners with professionalism, compassion, cultural humility, and a non-judgmental attitude.

This individual is enthusiastic about providing peer support and encouragement to pregnant and breastfeeding participants and is motivated to help families meet their infant feeding goals. They have strong interpersonal skills, effective time management, and the ability to build trust and rapport with participants.

Consistent with program requirements, the ideal candidate is a current or former WIC participant with personal breastfeeding experience and a genuine commitment to supporting other families through shared lived experience.

Bilingual skills in Spanish / English are required for this position.

QUALIFICATIONS

Knowledge of:

• Breastfeeding promotion and support strategies.
• Normal breastfeeding physiology.
• Nutritional needs of infants and breastfeeding women.
• Infant behaviors.

Ability to:

• Motivate clients to breastfeed their infants.
• Participates and assists with breastfeeding classes and support groups.
• Keep accurate records and create clear, concise reports.
• Communicate with individuals in a culturally diverse, low-income population.
• Establish and maintain constructive and cooperative working relationships with those contacted in the course of work demonstrating tact, diplomacy, patience, and compassion.

SPECIAL REQUIREMENTS

In accordance with the U.S. Department of Agriculture requirements, all persons appointed to this class are required to attend and pass a 25-hour course titled Loving Support through Peer Counseling provided by the Department of Agriculture within 60 days of appointment to this class. Failure to successfully complete the training may be cause for termination.

May be required to work outside of normal working hours.

MINIMUM QUALIFICATIONS

Minimum of six months of experience breastfeeding a child and current or past participation in a WIC Program. Certificates and Licenses This job class requires travel between various County and business-related locations. Employees who drive on County business to carry out job-related duties must possess a valid California driver's license for the class of vehicle driven and meet automobile insurability requirements of the County, including review of a recent DMV history. If a driver's license is required, at the time of the selection interview by the appointing authority, applicants will have to furnish a recent DMV driving record.

For any questions concerning this position announcement, please contact Sarah Githens at [e-mail].

All applicants will receive email notifications regarding their status in the recruitment process. Please be sure to check your spam settings to allow our emails to reach you. You may also log into your GovernmentJobs.com account to view these emails.

Testing and Eligible List:

Depending on the number of qualified applications received, the examination may consist of a highly qualified review, application screening, online assessment, written examination, oral examination, performance examination, or any combination to determine which candidates' names will be placed on the eligible list. The eligible list established from this recruitment may be used to fill the current vacancy, and any future vacancies for open, fixed‑term, full‑time or part‑time positions which may occur while the list remains active.

Live Scan (Special Requirements):

Candidates selected are subject to fingerprinting by the Sheriff's Department and must pass a Department of Justice Live Scan check prior to appointment.

Disaster Service Workers:

All County of Marin employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

Equal Employment Opportunity Employer:

If you have questions regarding equal employment opportunities, please contact Roger Crawford, Equal Employment Opportunity Director, at 415-473-2095.