WHS Office Clerk-Days

Careers and Highline Warren; Council Bluffs (IA); On-site; USD 36,000 - 48,000; Full time

Job summary

The Warehouse Office Clerk is an office-based role supporting warehouse operations and coordinating transportation with internal and external customers. You will perform clerical duties to ensure shipping accuracy and timeliness and will interact with team members in a warehouse setting as needed.

This position is based in our Iowa facility and operates Monday through Friday from 7:00 am to 4:00 pm, with overtime as required.

Job description

The Warehouse Office Clerk is responsible for performing administrative and clerical duties in support of warehouse operations The individual in this position will coordinate transportation services with internal and external customers to ship products and will perform administrative tasks necessary to ensure the accuracy and timeliness of shipping information This is an office based position but will occasionally require the individual to work and interact with team members in a warehouse setting

HOURS

700 am 400 pm Monday Friday with overtime as needed

ESSENTIAL FUNCTIONS

To perform this job successfully an individual must be able to perform each essential function Control entry access to warehouse Greet customers drivers and visitors Answer and direct phone callsMaintain and update dock schedule informationSchedule appointments for outbound shipments Coordinate shipping and receiving dock activities Provide excellent customer service; guide customers and carriers through the shipping processPrepare pick plan paperwork and shipping labels for shipping staffPerform a variety of clerical duties including data entry preparing written reports and other documents and providing support as needed Maintain good housekeeping and regularly clean work area machines and equipmentIdentify and contribute to continuous improvement efforts to reduce costs or increase productivity without reducing effectivenessMaintain an open and candid working relationship with immediate supervisormanager in discussing matters of importance Adhere to established company values practices policies and procedures at all times Follow and support compliance with all applicable safety rules laws regulations and standardsDemonstrate regular and punctual attendance at the assigned work location

Marginal Functions

The individual may be asked to perform other duties as requested

Required knowledge skills and abilities

An individual qualified for this job must be able to Demonstrate excellent customer service skills with ability to interact with both internal and external customers in a professional manner with customer friendly focus and attention to detail in resolving issuesAccurately multiply divide add and subtract whole numbers to resolve practical problems Understand written instruction and complete appropriate documentation as directedUse a logical approach to troubleshooting issues and prioritizing production needsExcellent problem solving capabilities and ability to identify problems immediately and resolve matters quickly and effectively Pay attention to details and pursue quality in accomplishing work duties and tasks Look for opportunities to reduce costs or increase productivity without reducing effectiveness Handle challenges skillfully thoroughly and effectivelyEffectively and professionally communicate with co workers team members and internal or external customers Present information clearly and accurately Independently take advantage of opportunities to improve or increase skills abilities and job knowledgeMake sure that work is delivered on time and of high qualityDevelop good work practices in order to get the job doneUse equipment resources and time in an efficient and effective mannerUse good judgment when making decisionsPerform work in a safe manner at all times Work in a cooperative manner with management co workers internalexternal customers and vendorsDo the right thing even when it is difficult

Minimum Experience Education and CertiFications

High school diploma or GED one month related experience or any satisfactory combination of education and experience that demonstrates the knowledge skills and abilities to perform the above dutiesCustomer service experience preferred

Physical Demands OF Essential Functions

The physical demands described here are representative of those that must be met by an individual to successfully perform the Essential Functions of this job Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions This is a desk based job and will require the individual to remain seated for long periods of time and have the manual dexterity to operate standard office equipment such as computer keyboard mouse calculator phone copierscanner and similar machinesTransport boxes of labels weighing up to 30 pounds when loading printers

Environmental Conditions

The environmental conditions described here are representative of those the associate encounters while performing the Essential Functions of the job The individual will work in an office setting in the same room as other individuals Noise levels are average for an office and include conversation andor office equipment noise