Central Office Clerk

Associated Grocers of New England; Pembroke (NH); On-site; USD 32,000 - 42,000; Full time

Job summary

Associated Grocers of New England is seeking a warehouse office associate to maintain filing systems, print and sort customer documents, and schedule receiving. The role supports warehouse operations, data entry, and equipment readiness in a fast-paced environment.

Responsibilities include creating purchase orders, coordinating with warehouse staff, and ensuring timely delivery of documents and batches for order selectors, with early morning shifts and weekend requirements as needed.

Qualifications

• High school diploma or equivalent.
• Proficient in MS Office (Word, Outlook, Excel).
• Strong written and verbal communication.
• Attention to detail and strong organizational skills.
• Ability to multi-task in a fast-paced environment.

Responsibilities

• Maintain and update filing and database systems.
• Print and/or sort all customer documents including invoices, statements and other time sensitive materials accurately to ensure timely delivery.
• Print the receiving schedule and create purchase orders when needed.
• Utilize dock scheduler program along with operational knowledge to schedule receiving appointments to maintain efficient inbound processes.
• Communicate with customers, employees, and other individuals to answer questions.
• Support warehouse operations through ensuring all necessary equipment and supplies are available and accounted for as needed.
• Identify deficiencies with adherence to warehouse employee job methods that affect office procedures. Bring these to the attention of the employees involved where appropriate and report to supervision.
• Interact with warehouse personnel as needed to help with their assigned duties.
• Ensure accurate data entry and processing to support various warehouse processes.
• Operate office machines, such as: photocopiers and scanners, fax machines, voice mail systems, and computers.
• Fulfill batch orders by separating order stickers by order number and placing them in batches for the order selectors.
• Performs other duties as assigned or required.

Skills

Effective communication

Attention to detail

Organizational skills

Multi-tasking

Education

High school diploma or equivalent

Tools

MS Office

Excel

Word

Outlook

Job description

POSITION RESPONSIBILITIES/ACCOUNTABILITIES:

• Maintain and update filing and database systems.
• Print and/or sort all customer documents including invoices, statements and other time sensitive materials accurately to ensure timely delivery.
• Print the receiving schedule and create purchase orders when needed.
• Utilize dock scheduler program along with operational knowledge to schedule receiving appointments to maintain efficient inbound processes.
• Communicate with customers, employees, and other individuals to answer questions.
• Support warehouse operations through ensuring all necessary equipment and supplies are available and accounted for as needed.
• Identify deficiencies with adherence to warehouse employee job methods that affect office procedures. Bring these to the attention of the employees involved where appropriate and report to supervision.
• Interact with warehouse personnel as needed to help with their assigned duties.
• Ensure accurate data entry and processing to support various warehouse processes.
• Operate office machines, such as: photocopiers and scanners, fax machines, voice mail systems, and computers.
• Fulfill batch orders by separating order stickers by order number and placing them in batches for the order selectors.
• Performs other duties as assigned or required.

ESSENTIAL SKILLS & EXPERIENCE:

• High school diploma or equivalent.
• Knowledge of MS Office applications to include Word, Outlook and Excel.
• Effective communication and interpersonal skills.
• Attentive to detail and strong organizational skills.
• Ability to work in a fast-paced environment which requires the ability to multi-task as well as prioritize assignments based on operation needs.
• Ability to work early A.M. shifts, nights, weekends and holidays as required.
• Strong attention to detail and organizational skills.
• Ability to work early A.M. shifts, nights, weekends and holidays as required.
• Ability to develop knowledge of warehouse operations, systems and procedures as needed to meet position accountabilities.
• Ability to use sound reasoning and ascertain all relevant information to support decision making.

PHYSICAL DEMANDS & WORK ENVIRONMENT:

• Work is performed in a warehouse environment.
• Ability to stand for long periods of time on concrete floor.
• Ability to bend, stretch, twist, or reach with your body, arms, and/or legs.
• Work involves moderate exposure to unusual elements, such as extreme temperatures, dirt, dust, and loud noises.
• No or very limited physical effort required.
• No or very limited exposure to physical risk.

Schedule: Monday-Friday 3:00 AM to 11:00 AM