Wholesale Remote Coach

MSX International; Cypress (TX); Remote; USD 60,000 - 100,000; Full time

Job summary

Join a forward-thinking company as a Parts Remote Coach, where you will leverage your extensive automotive aftermarket experience to support MBUSA dealerships. In this dynamic role, you will facilitate training, conduct market analysis, and develop strategic marketing plans to enhance dealer performance. Your expertise in communication and negotiation will be vital as you build relationships with key stakeholders and drive sales growth. This full-time position offers the flexibility of working from a home office, making it an excellent opportunity for those looking to make a significant impact in the automotive industry.

Qualifications

• 10+ years in automotive aftermarket with Mercedes Benz experience preferred.
• Strong communication and negotiation skills are essential.
• Experience in dealership training and coaching is a plus.

Responsibilities

• Provide field support for MBUSA wholesale mechanical parts sales.
• Conduct GAP analysis and develop action plans for dealers.
• Coordinate marketing and sales plans for dealerships.

Skills

Automotive Aftermarket Experience

Communication Skills

Negotiation Skills

Dealer Management Systems

GAP Analysis

Team-building Skills

Presentation Skills

Marketing Planning

Education

Bachelor's Degree in Related Field

10 Years Equivalent Experience

Tools

Microsoft Office Applications

PC Proficiency

Job description

Job Description

The Parts Remote Coach will provide comprehensive field support for the sale of MBUSA wholesale mechanical parts to the aftermarket (Independent Repair Facilities, Fleets and Jobbers). This position is being developed to provide direct support to MBUSA dealerships in the wholesale parts business. The primary focus of the Parts Remote Coach will be to assist the MBUSA wholesale field sales team to drive immediate short-term sales growth through the MBUSA dealerships & distribution channels. A secondary focus will be placed on building direct relationships with aftermarket installers, fleets and commercial accounts while liaising with stakeholders in the MBUSA dealership and corporate organizations. This is a professional level, non-supervisory position.

• Receive comprehensive training based on the MBUSA Wholesale Parts Excellence program criteria

• Conduct ongoing market adaptation of coaching elements – based on current program requirements (checklists, coaching guide, agendas, retailer presentations…)

• Preparation of retail visits (individualization of presentations and agendas, evaluation financials/Customer Potential Analysis - MRA tool - PSX…)

Dealer coaching:

• Conducting of GAP-Analysis, set-up of Action Plan, action tracking and certification through the use of MSXI online toolbox

• Training of/support dealers for implementation of MBUSA WPE services and processes for defined coaching modules

• Marketing support (evaluation of Customer Potential Analysis - MRA, Sales and Business Planning

• Coordinate travel schedule among all parties.

• Acting on behalf of MBUSA and its dealerships, develop and implement a targeted marketing & sales plan. Wholesale plan would include features such as technician training, technical support, local product promotions and related MBUSA funded programs

• Measure and track individual dealership/distributor performance against the targeted sales and marketing plan

• Pro-actively follow-up on coaching activities and action plan items

• Periodic auditing of dealer compliance against MBUSA Wholesale PARTS Excellence requirements (i.e. maintaining specified program deliverables)

• Understand of high-level MBUSA corporate and Aftersales organization and related strategies.

• Submit daily contact reports including number of planned/actual dealer visits, dealer reviews, coaching status and verbal description of contact/next steps

• Review program status with MBUSA/MSXI program management

Qualifications:
Qualifications

• Minimum of ten years’ professional experience in the automotive aftermarket and/or wholesale parts environment with specific Mercedes Benz dealer experience preferred

• Experience in Mercedes Benz wholesale parts sales, management and customer requirements

• Prior dealership training, coaching and consulting preferred

• Must possess excellent communication, presentation and negotiation skills

• Must be highly interpersonal with team-building and participative management skills

• Proficient with PC, Dealer Management Systems and Microsoft Office applications

• Requires self-starter with ability to work under minimal supervision

• Parts Remote Coach must professional level communications abilities in English and any other languages as required by the project client.

• Ability to perform GAP analysis of current operating practices and develop a comprehensive action plan based on findings.

• Comprehensive experience in wholesale parts business planning and marketing preferred.

• Parts Remote Coach must be able to execute outlined program components such as training, reporting, merchandising, marketing, group facilitation and product demonstration abilities.

• Parts Remote Coach must be proficient in all areas of process development, mapping, evaluation and execution

• Parts Remote Coach must be capable of formulating business decisions based on a logical reasoning approach and offering a solution based outcome to all situations

• Must posess a demonstrated ability to operate successfully in business enviroment with limited management oversite with demonstrated teamwork abilities

• Parts Remote Coach must possess the physical capabilities necessary to accomplish the tasks assigned to the program including but not limited to; assembling merchandising displays, delivery of marketing materials, multi-day travel, extended periods of physical activity during training seminars and ability to lift a minimum of 50 lbs without sustaining injury

• Bachelor's degree in related field or minimum 10 years’ equivalent experience

• Familiarity with the following automotive operations: Manufacturer, fleet, installer, mechanical parts wholesale, dealership parts management & aftermarket service departments

• Basic understanding of automobile repair and technology

• Experience with management of and selling wholesale automotive parts

Additional Information

• Position is full-time

• Able to accommodate working from a home office location

MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law.