Wholesale Relationship Specialist II

Yamaha Motor Corporation, U.S.A.; Kennesaw (GA); Hybrid; USD 70,000 - 97,000; Full time

Benefits offered by this job

401(k) and Profit Sharing

Fertility Benefits

Medical/Dental/Vision

Life & AD&D Insurance

Wellness Program

Long-Term Disability

Student Debt Repayment

Product Purchase Benefit

Job summary

Yamaha Motor Finance Corporation, USA is seeking a Wholesale Relationship Specialist II to manage a dealer portfolio and strengthen relationships with dealer principals and staff. You will support dealer success through the Dealer Profit Maximization philosophy, balancing growth, service, risk management, and collections oversight.

Join a team committed to customer-centric service, operating in a hybrid model with on-site and remote collaboration across the United States.

Qualifications

• Minimum of 2 years of wholesale finance experience.
• Experience in account management or relationship management.
• Strong problem-solving and analytical skills.
• Ability to prioritize and manage multiple responsibilities simultaneously.

Responsibilities

• Manage day-to-day customer service and collection activity within an assigned dealer portfolio.
• Ensure timely release of daily parts and unit orders for assigned dealer accounts.
• Oversee accounts receivable adjustments and other account transactions with JSOX compliance.
• Partner with sales teams and management to resolve wholesale finance issues related to defaults and account concerns.
• Monitor and document account status items, ensuring timely resolutions per risk policies.
• Evaluate dealer credit needs and support maintaining credit availability.
• Identify and mitigate portfolio risk via proactive monitoring and engagement.
• Utilize demand letters, repossessions and other tools to address defaults and minimize losses.
• Recommend post-repossession collection or litigation strategies to management when appropriate.
• Monitor collateral exceptions and ensure compliance with financing requirements.
• Represent YMFUS at dealer events and industry functions when applicable.
• Collaborate with leadership to identify growth opportunities and enhance dealer service.
• Perform additional duties as assigned.

Skills

Problem-solving

Analytical thinking

Multitasking

Customer service

Communication skills

Interpersonal skills

Portfolio management

Education

Bachelor's degree in Business/Finance/Accounting

Job description

Yamaha Motor Finance Corporation, U.S.A. (YMFUS) provides retail and wholesale financing solutions that help customers enjoy Yamaha products and dealers grow their businesses. As the financial services arm of Yamaha, we are committed to delivering exceptional service, building lasting relationships, and supporting the success of customers and dealer partners across the United States.

Just as importantly, we're committed to creating an environment where our employees can grow, contribute, and build rewarding careers.

What makes us a great place to work?

• YMFUS cares and supports the team while also challenging them to develop their critical skills. Movement creates opportunity and opportunity is your chance to shine.
• Managers and staff trust and respect each other as both have commitments to personal and company success. It's circular, when the company wins you win, and vice versa.
• Yamaha tries to meet its employees' financial, mental and emotional needs. Yamaha offers 4-days onsite and 1-day remote. Yamaha offers a strong benefit package to accommodate your lifestyle. Onsite days encourages engagement, growth, structure and communication at all levels - staff to management; work hours are flexible.

And finally...

• Yamaha embodies "KANDO." In essence, our products create experiences to last a lifetime for our thousands of customers.

Wholesale Relationship Specialist II

YMFUS has an excellent opportunity for a Wholesale Relationship Specialist to join our Wholesale Finance team in Kennesaw, Georgia. The Wholesale Relationship Specialist is responsible for managing a portfolio of dealer accounts, developing strong relationships with dealer principals and dealership personnel, and supporting dealer success through the Dealer Profit Maximization (DPM) philosophy. This role serves as a key partner to dealers by balancing portfolio growth, customer service excellence, risk management, and collections oversight.

What You'll Do

• Manage the day-to-day customer service and collection activity within an assigned dealer portfolio.
• Ensure timely release of daily parts and unit orders for assigned dealer accounts.
• Oversee accounts receivable adjustments, status recoding, overlines, unit transfers, and other account transactions while ensuring JSOX compliance.
• Partner with sales teams and management to resolve wholesale finance issues related to defaults, overlines, escalated service matters, and account concerns.
• Monitor and document account status items, ensuring timely resolution in accordance with YMFUS risk policies.
• Evaluate dealer credit needs and support efforts to maintain appropriate credit availability.
• Identify and mitigate portfolio risk through proactive account monitoring and dealer engagement.
• Utilize demand letters, repossessions, and other collection tools to address dealer defaults and minimize losses.
• Recommend post-repossession collection or litigation strategies to management when appropriate.
• Monitor collateral exceptions and support compliance with financing requirements.
• Represent YMFUS at dealer events, sales meetings, and industry functions when applicable.
• Collaborate with leadership to identify growth opportunities and enhance dealer service.
• Perform additional duties as assigned.

What You'll Bring

• Minimum of 2 years of experience in the wholesale finance industry.
• Previous account management or relationship management experience.
• Strong problem-solving and analytical skills.
• Ability to effectively prioritize and manage multiple responsibilities simultaneously.
• Demonstrated commitment to delivering exceptional customer service.
• Excellent verbal and written communication skills.
• Strong interpersonal skills with the ability to build and maintain professional relationships.
• Ability to effectively manage sensitive dealer and portfolio issues.

Preferred Qualifications

• Bachelor's degree in Business, Finance, Accounting, or a related field.
• Experience analyzing and interpreting financial statements.
• Experience working with dealer-based finance portfolios.

Don't Meet Every Requirement?

At Yamaha Motor Finance Corporation, USA, we are committed to building a diverse, inclusive, and authentic workplace. If you're excited about this role but your experience doesn't align perfectly with every qualification, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities.

What's in it for you:

• 401(k) and Profit Sharing
• Fertility Benefits
• Medical, Dental, Vision
• Life and AD&D Insurance
• Wellness Program
• Long-Term Disability
• Student Debt Repayment Benefits
• Ability to borrow Yamaha product

Equal Opportunity Employer

Yamaha Motor Finance Corporation, USA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.