Wholesale Dispatcher

Loop Neighborhood; Fremont (CA); Remote; USD 74,000 - 80,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) benefits

Paid vacation, sick time, holidays

Employee and fuel discounts

Opportunities to grow within the org

Job summary

Vintners Distributors, Inc is hiring a Wholesale Dispatcher to join the Dispatch team. The role is remote in California with a 40-hour work week and on-call weekends as needed.

You will take customer orders, enter them in proprietary software, and schedule deliveries with trucking companies to ensure timely, accurate fulfillment. The ideal candidate communicates clearly, maintains meticulous data entry, and collaborates with the invoicing and pricing teams to resolve issues and maintain service

Qualifications

• Excellent communication and customer service skills.
• Strong data entry and organizational abilities.
• Experience with dispatch or logistics software preferred.
• Flexible and willing to work on-call weekends.

Responsibilities

• Take customer orders by phone.
• Enter orders in proprietary software.
• Schedule deliveries with trucking companies.
• Resolve loading issues with trucking companies.
• Communicate with customers or sales staff via email, phone, or text.
• Data entry for daily price emails.
• Set up new customers in the pricing system.
• Adjust markups as directed by management.
• Coordinate with invoicing to ensure accurate billing.

Skills

Communication

Customer service

Data entry

Microsoft Office

Dispatch software

Team player

On-call weekends

Tools

Proprietary software

Dispatch/logistics software

Job description

Vintners Distributors, Inc

Wholesale Dispatcher

Job Location: Remote in California

FLSA (Fair Labor Standards Act): Exempt

Reporting Structure: Wholesale Manager

Salary Range: $74,000 to $80,000 annually

5Join Our Growing Team!

Vintners Distributors is the corporate arm that oversees West Coast Convenience, Eaton Foods, Eatswell, and Prohas Enterprises. Its portfolio includes Loop Neighborhood Market, Poppy Market, other gas brands, Krispy Krunchy Chicken, and other quick-service restaurant brands. Headquartered in Union City, CA, the company operates a growing network of convenience stores, fuel stations, and car washes across California. Founded in 1978, it also develops real estate and owns and operates its locations.

Vintners Distributors continues to expand and seeks customer-focused individuals who want to make an impact. We are committed to delivering high-quality, better-for-you products and an exceptional store experience, guided by our core values: People, Teamwork, Communication, Training, Results Matter, Fun, Customer-Centered, and Safety.

If you thrive in a fast-paced environment and are driven by service, innovation, and teamwork, we invite you to join us in redefining convenience for our customers every day.

Position Overview

We are looking for a person to be a part of our Dispatch team. This person needs to be flexible in working hours, team player, good communicator, outspoken, self-motivated.

• General Working Days: Friday - Tuesday and Weekends on-call hours as needed.
• General Working Hours: 40 hrs. / week.

Responsibilities

• Take customer orders over the phone
• Order Entry in proprietary software
• Schedule delivery with the trucking company
• Resolve loading issues with trucking companies
• Communicate with customers and/or sales people via email, phone, or text on order confirmation or issues
• Data entry for the daily price emails or other general data entry
• Set up new customers in the pricing system
• Change mark ups or set ups as required by management for existing customers in pricing software
• Work with invoicing team so we bill customers accurately or pass information on pricing day deals to accounting team

Skills

• Strong communication and customer service skills across phone, email, and text
• Detail-oriented with accurate data entry and organizational abilities
• Problem-solving mindset with ability to handle delivery and scheduling issues
• Proficient in Microsoft Office and dispatch/logistics software (preferred)
• Flexible, self-motivated team player with willingness to work on-call weekends

What’s In It For You

• Competitive hourly pay
• Medical, dental, vision, and 401(k) benefits
• Paid vacation, sick time, and company holidays
• Employee and fuel discounts
• Opportunities to learn wholesale operations and grow within the organization

Employee Incentives

• Employees that are with us for 6 months to 3 years = 0.10 cents off a gallon of fuel
• Employees that are with us for 3 years to 5 years = 0.30 cents off a gallon of fuel
• Employees that have been with us for 5+ years = 0.40 cents off a gallon of fuel
• MAXIMUM 20 GALLONS AND 2 FILL UPS PER WEEK

• The company reserves the right to run background checks as a condition of employment**