Wholesale Delivery Dispatch Lead

NAPA Auto Parts; Freeport (ME); On-site; USD 42,000 - 62,000; Full time

Job summary

NAPA Auto Parts in Freeport, ME is seeking a delivery supervisor to plan local wholesale deliveries and lead a team of drivers. You will coordinate routes, ensure timely service, and link accounts with the store and drivers to maintain high performance standards.

The role requires leadership, strong communication, and the ability to manage multiple tasks in a fast-paced environment. A valid driver’s license and physical ability to lift up to 60 pounds are expected.

Qualifications

• High School Diploma or equivalent is required.
• Proactive attitude with superior communication and leadership skills.
• Analytical with problem-solving, organizational and customer service abilities.
• Ability to handle multiple tasks and time-sensitive issues.

Responsibilities

• Assigns drivers to deliveries considering product, location, and time of day.
• Tracks progress of drivers along routes.
• Balances workloads, break times, and customer needs when assigning drivers.
• Checks drivers' in/out times and records data for analysis and improvement.
• Receives and resolves customer requests or complaints.
• Acts as driver during peak delivery times.

Skills

Leadership

Communication

Analytical thinking

Problem solving

Organizational skills

Customer service

Education

High School Diploma or equivalent

Job description

NAPA Auto Parts in Freeport, ME is seeking a delivery supervisor to plan local wholesale deliveries and lead a team of drivers. You will coordinate routes, ensure timely service, and link accounts with the store and drivers to maintain high performance standards.

The role requires leadership, strong communication, and the ability to manage multiple tasks in a fast-paced environment. A valid driver’s license and physical ability to lift up to 60 pounds are expected.