Wholesale Customer Support Specialist

Giant Eagle, Inc.; Bedford Heights (OH); On-site; USD 20,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

401(k) retirement plan

Bonus potential

Paid bereavement

Vacation

Paid holidays

Job summary

Giant Eagle, Inc. is seeking an individual to play an auxiliary role within the department, handling data tasks or customer assistance as needed. The role may involve data filing, data input, and supporting wholesale customers with orders and billing inquiries.

The position emphasizes clerical tasks, pricing input, order placement, and coordination with wholesale customers, with growth opportunities within a supportive team environment.

Qualifications

• 1 to 3 years experience needed.
• 1-2 years of clerical experience preferred.
• General office work experience is desirable.
• High school diploma or equivalent required.
• Bachelor's Degree desired.

Responsibilities

• Assist wholesale customers in placing orders, correcting billing errors, and problem solving.
• Assist other clerks in the wholesale sales department as needed.
• Issue customer credits accurately and on a timely basis.
• Input retail prices for wholesale accounts.
• Input, print, and distribute ad plans for assigned stores and/or groups.
• Review all customer pricing, credits, and commitments for accuracy.
• Assist in inputting ad pricing for wholesale customers.
• Place commitments to buyers as requested by the wholesale customers.
• Control mail and general information distribution to customers.

Skills

Data entry

Clerical experience

General office work

Education

High school diploma or equivalent

Bachelor's Degree

Job description

Giant Eagle, Inc. is seeking an individual to play an auxiliary role within the department, handling data tasks or customer assistance as needed. The role may involve data filing, data input, and supporting wholesale customers with orders and billing inquiries.

The position emphasizes clerical tasks, pricing input, order placement, and coordination with wholesale customers, with growth opportunities within a supportive team environment.