Inventory & Data Support Specialist

Giant Eagle, Inc.; Cleveland (OH); On-site; USD 18,000 - 26,000; Full time

Job summary

Giant Eagle, Inc. in Cleveland, OH is seeking a Support Representative Specialist to assist with data management and customer support.

You will handle data entry, filing, and helping wholesale customers place orders and correct billing errors, working with a team to ensure accuracy and timely processing. The ideal candidate has 1–3 years of clerical experience or related office work, a high school diploma or equivalent, and the ability to work varying shifts, including overtime, in a fast-paced

Qualifications

• Experience: 1 to 3 years.
• Experience: 1-2 years of clerical experience, General office work experience.
• Education: High school diploma or equivalent
• Education: Bachelor’s Degree

Responsibilities

• Enter verifications into the system in a timely manner.
• Data entry, filing, and communication skills.
• Follow all applicable safety and sanitation procedures.
• Excellent problem-solving skills and attention to detail.
• Have flexibility in scheduling and availability to work the times, shifts, days, and overtime as necessary.
• Deliver unparalleled customer service.
• Complete all assignments in a timely manner including cycle counts, audits and /or research discrepancies.
• Maintain tracking, reporting, and filing systems.
• Audit outbound orders.
• Monitor drops to ensure the customer receives the product ordered.
• Perform all aspects of the reclamation area including scanning and palletizing the product to processing damages.
• Look into damages, inventory adjustments, and shrink issues
• Assist operations in monitoring voice selection to ensure drops/resets are completed for load departure.
• Coordinate training of new personnel, as well as cross training of current staff.
• Perform other miscellaneous duties and special projects.
• Ability to work in temperatures of -10 to -20 Fahrenheit.

Skills

Customer service

Data entry

Problem-solving

Attention to detail

Flexibility

Education

High school diploma or equivalent

Bachelor's Degree

Job description

Giant Eagle, Inc. in Cleveland, OH is seeking a Support Representative Specialist to assist with data management and customer support.

You will handle data entry, filing, and helping wholesale customers place orders and correct billing errors, working with a team to ensure accuracy and timely processing. The ideal candidate has 1–3 years of clerical experience or related office work, a high school diploma or equivalent, and the ability to work varying shifts, including overtime, in a fast-paced