WHOLESALE ACCOUNT SPECIALIST

TPI Global Solutions; San Diego (CA); Remote; USD 130,000 - 150,000; Full time

Job summary

Une entreprise de solutions globales recherche un spécialiste des comptes de gros, dédié à l'expansion du réseau et à l'amélioration des relations avec les ateliers de réparation indépendants. Ce rôle impliquera des visites régulières aux ateliers, l'intégration des outils de commande de pièces électroniques et l'établissement d'un bon relationnel avec les clients. Avec 5+ ans d'expérience dans la vente de pièces en gros, ce poste est idéal pour une personne dynamique et experte du secteur.

Qualifications

• 5+ ans d'expérience dans un rôle pertinent dans l'industrie automobile ou de gros.
• Diplôme requis : Master en Gestion ou Marketing.
• Capacité d'intégration des processus et compétences en négociation.

Responsibilities

• Visiter activement des ateliers de réparation pour établir des relations.
• Aider les concessions à optimiser les temps de réponse aux commandes.
• Documenter soigneusement toutes les interactions avec les comptes.

Skills

Integration des processus

Influence et négociation

Vente de pièces en gros

Compréhension du marché automobile américain

Direction des ventes par plusieurs canaux

Connaissance des ventes et de l'approvisionnement aftermarket ou OEM

Expérience en automobile de gros (terrain)

Compétence dans les systèmes de gestion des concessions et applications Office

Education

Master en gestion des affaires ou marketing

Job description

This position is a REMOTE role. Candidates MUST LIVE in OR, CA or NV.

This is a 1-year contract with the possibility of extensions.

MUST BE WILLING TO TRAVEL

Hourly Rate : $65 / hr

Role Summary :

The Wholesale Account Specialist plays a crucial role in expanding the network and enhancing the relationships between independent repair facility dealers. This position focuses on three main areas : identifying and contacting new shop accounts, promoting the adoption of key software tools, and engaging dealers in program initiatives. Target accounts include mechanical independent repair facilities and collision body shops, with the goal of integrating client dealers. The specialists efforts will drive the adoption of key electronic parts ordering (EPO) platforms - CollisionLink, OPSTrax, CCC, and RepairLink, streamlining the parts ordering process and enhancing collaboration between Dealers and shops. Additionally, the role involves coaching Dealers to optimize software order response times and improve conversion rates.

Responsibilities :

• Actively visit independent body and mechanical repair shops to form parts ordering relationships with client dealers.
• Identify and connect with the shop personnel responsible for parts ordering to ensure smooth communication and relationship-building.
• Facilitate live introductions between new shop customers and dealership Parts Managers and wholesale teams to build and improve direct relationships.
• Work with dealership wholesale teams to confirm and manage live customer orders through the relevant software.
• Regularly update customer profiles in the Wholesale CRM system to enhance email capture rates and improve the effectiveness of marketing campaigns.
• Meticulously document all account visits and interactions in the Dealer CRM database to assist with Dealer account maintenance and ROI tracking.
• Identify shops that are not currently using CollisionLink, OPS, CCC, or RepairLink EPO platforms to target them for adoption initiatives.
• Persuade independent shops to collaborate with local authorized client dealerships by highlighting the features and benefits of the ordering platforms.
• Offer hands-on support to independent shops, assisting with EPO platform sign-up, installation, integration, and usage, as well as guiding them through the parts ordering process.
• Actively manage and escalate any issues shops encounter with platform providers, ensuring they receive timely and effective support.
• Liaise with Wholesale Parts Specialist for each Dealer contact.
• Participate in market kickoff events for shop visits, working closely with Dealers to introduce new accounts and platform adoption plans.
• Develop and share detailed shop contact target plans and schedules for new account outreach and software adoption with dealers.
• Regularly review Dealer sales data to verify EPO platform adoption and identify areas for improvement.
• Coach Dealers on best practices for responding to orders promptly and increasing conversion rates, ensuring they maximize the benefits of the platforms.
• Identify and escalate Dealer opportunities to Dealer Management and Field Teams for additional support and development.

Qualifications :

Years of Experience : Minimum years of experience needed

• 5+ years of experience in a relevant role within the automotive or wholesale industry is required.

Education :

• Master Degree in Business Management or Marketing

Skills :

• Ability to integrate people and system processes
• Influencing and negotiation skills
• Experience in wholesale parts sales
• Understanding of US automotive aftermarket
• Experience in directing sales through multiple channels
• Knowledge of Aftermarket or OEM sales and supply environment
• Wholesale (Field) automotive experience
• Proficient in current Dealer DMS systems data and Office applications.

Travel Requirement : Must be willing to travel up to 95%. Travel within set regional areas within the US.

Seniority level

Mid-Senior level

Employment type

Contract

Job function

Sales, Business Development, and Consulting

Motor Vehicle Manufacturing, Wholesale Motor Vehicles and Parts, and Motor Vehicle Parts Manufacturing

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Wholesale Account Specialist • San Diego, CA, United States