Whole Health Coach

Vera Whole Health; Tukwila (WA); Hybrid; USD 33,000 - 47,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Paid holidays

Job summary

Vera Whole Health is seeking a proactive NBC‑HWC to deliver personalized coaching in-person and virtually. You will support members in achieving sustainable behavior change, navigate health resources, and meet wellness goals in a collaborative care setting with RN care managers and dietitians.

You will manage multiple coaching sessions per day, maintain EMR documentation, and participate in wellness campaigns while upholding ethics and HIPAA compliance.

Qualifications

• National Board‑Certified Health & Wellness Coach (NBC‑HWC) required.
• Bilingual in Spanish strongly preferred.
• 2+ years of professional health coaching experience.
• Weight-management experience required.
• Certified Diabetes Prevention Program (DPP) Lifestyle Coach strongly preferred.
• Experience with patients using GLP‑1 medications preferred.
• Must work Pacific Time hours (8am–6pm PT); schedule negotiable.
• Able to complete up to 10 coaching visits per day (phone or video).

Responsibilities

• Conduct 30‑minute individualized coaching sessions using motivational interviewing.
• Co‑create SMART goals and provide ongoing accountability.
• Facilitate group coaching sessions and wellness workshops.
• Administer screening tools and health measurements.
• Maintain accurate, timely documentation in the EMR.
• Work closely with RNs, dietitians, providers, and behavioral health clinicians.
• Support structured weight‑management programs and multidisciplinary care.
• Communicate via Slack and EMR to coordinate care.
• Proactive outreach to re‑engage members.
• Manage scheduling, follow-ups, and panel activity.
• Adhere to NBHWC Code of Ethics, HIPAA, and PHI/PII standards.
• Maintain private workspace for virtual visits.
• Participate in call audits, QA reviews, and feedback loops.

Skills

Health coaching

Motivational interviewing

Telehealth

Communication

Schedule management

Education

NBC-HWC Certification

Tools

Salesforce

Google Workspace

EMR

Job description

Job Description Summary

National Board‑Certified Health & Wellness Coach (NBC‑HWC)

Onsite/Hybrid

Locations (choose one):

• 4540 Sand Point Way NE, Suite 100, Seattle, WA 98105
• 4933 Evergreen Way, Everett, WA 98203
• 6700 Fort Dent Way, Suite 100, Tukwila, WA 98188

Schedule: Between 8:00 AM – 6:00 PM Pacific Time

Salary Range: $24–$34/hour

Work Model: Onsite with potential hybrid flexibility

Benefits: Medical, dental, vision, 401(k), PTO, paid holidays

About The Role

We are seeking a proactive, compassionate National Board‑Certified Health & Wellness Coach (NBC‑HWC) to deliver personalized, evidence‑based coaching through both virtual and in‑person visits. You will support members in achieving sustainable behavior change, navigating health resources, and meeting their wellness goals.

As part of an integrated care team, you will collaborate closely with RN care managers, registered dietitians, medical providers, and behavioral health clinicians. This role requires strong clinical boundaries, exceptional communication skills, and the ability to manage a high‑volume coaching schedule.

How Will You Make An Impact & Requirements

Important Requirements (Must Meet To Be Considered)

• National Board‑Certified Health & Wellness Coach (NBC‑HWC) – Required
• Bilingual in Spanish – Strongly preferred.
• 2+ years of professional health coaching experience
• Weight‑management experience required
• Certified Diabetes Prevention Program (DPP) Lifestyle Coach –Strongly preferred
• Experience working with patients using GLP‑1 medications – Preferred
• Must be able to work Pacific Time hours (8am–6pm PT). Schedule is negotiable. Most work 4 days/week, with the first 3 weeks being 5 days/week.
• Must be comfortable completing up to 10 coaching visits per day (phone or video)

Key Responsibilities

1:1 & Group Coaching

• Conduct 30-minute individualized coaching sessions using motivational interviewing
• Co‑create SMART goals and provide ongoing accountability
• Facilitate group coaching sessions and wellness workshops
• Administer screening tools and health measurements
• Maintain accurate, timely documentation in the EMR

Care Team Collaboration

• Work closely with RNs, dietitians, medical providers, and behavioral health clinicians
• Support structured weight‑management programs
• Provide behavior‑change expertise to the multidisciplinary team
• Communicate via Slack and EMR to coordinate care
• Conduct proactive outreach to re‑engage members

Operations & Compliance

• Manage scheduling, follow‑ups, and member panel activity
• Participate in wellness campaigns and client eventsAdhere to NBHWC Code of Ethics, HIPAA, PHI/PII protocols, and IT security standards
• Maintain a private, professional workspace for virtual visits
• Participate in call audits, QA reviews, and feedback cycles

Preferred Skills & Experience

• Experience delivering care via telehealth
• Salesforce and Google Workspace proficiency
• Strong understanding of coaching vs. education vs. behavioral health boundaries
• Proven track record of patient engagement and retention

Working Conditions

• Stationary work for extended periods
• Daily use of computer, headset, and video conferencing tools
• Occasional travel to client sites for events or meetings

Compensation Range

$26.62 to $41.75

The anticipated base salary range represents the Company's good‑faith estimate of the compensation it reasonably expects to pay for this position at the time of posting. Actual compensation will be determined based on factors including experience, skills, qualifications, geographic location, internal equity, and business needs.