Whole Health Coach

Vera Whole Health; Seattle, Northern (WA, KY); Hybrid; USD 33,000 - 47,000; Full time

Job summary

Mosaic Health in Seattle, WA seeks a proactive NBC‑HWC to deliver personalized coaching both virtually and in person. You will support members in sustainable behavior change, navigate health resources, and partner with care teams to optimize outcomes.

Role requires strong clinical boundaries, exceptional communication, and the ability to manage a high‑volume coaching schedule (up to 10 visits/day). Onsite with potential hybrid flexibility; PT hours apply.

Qualifications

• National Board‑Certified Health & Wellness Coach (NBC‑HWC) required.
• Bilingual in Spanish strongly preferred.
• 2+ years of professional health coaching experience.
• Weight-management experience required.
• Certified DPP Lifestyle Coach strongly preferred.
• Experience with patients using GLP‑1 medications preferred.
• Must work Pacific Time hours; schedule negotiable with most weeks ~4 days.

Responsibilities

• Conduct 1:1 & group coaching sessions, 30 minutes each, using motivational interviewing.
• Co‑create SMART goals and provide ongoing accountability.
• Facilitate wellness workshops and group coaching sessions.
• Administer screening tools and health measurements.
• Maintain accurate documentation in the EMR.
• Collaborate with RNs, dietitians, providers, and behavioral health clinicians.
• Support structured weight‑management programs and behavior‑change expertise.
• Coordinate care via Slack and EMR; conduct outreach to re‑engage members.
• Manage scheduling, follow‑ups, and member panel activity.
• Participate in wellness campaigns and client events.
• Adhere to NBHWC Code of Ethics, HIPAA, PHI/PII protocols, IT security.

Skills

NBC-HWC certification

Spanish bilingual

Health coaching experience

Weight-management experience

DPP Lifestyle Coach (GLP-1 awareness)

Telehealth / virtual coaching

High-volume scheduling

Job description

Job Description Summary

National Board‑Certified Health & Wellness Coach (NBC‑HWC) Onsite/Hybrid Locations (choose one): 4540 Sand Point Way NE, Suite 100, Seattle, WA 98105 4933 Evergreen Way, Everett, WA 98203 6700 Fort Dent Way, Suite 100, Tukwila, WA 98188

Schedule: Between 8:00 AM – 6:00 PM Pacific Time

Salary Range: $24–$34/hour

Work Model: Onsite with potential hybrid flexibility

Benefits: Medical, dental, vision, 401(k), PTO, paid holidays

About the Role

We are seeking a proactive, compassionate National Board‑Certified Health & Wellness Coach (NBC‑HWC) to deliver personalized, evidence‑based coaching through both virtual and in‑person visits. You will support members in achieving sustainable behavior change, navigating health resources, and meeting their wellness goals. As part of an integrated care team, you will collaborate closely with RN care managers, registered dietitians, medical providers, and behavioral health clinicians. This role requires strong clinical boundaries, exceptional communication skills, and the ability to manage a high‑volume coaching schedule.

How will you make an impact & Requirements

Important Requirements (Must Meet to Be Considered)

• National Board‑Certified Health & Wellness Coach (NBC‑HWC) – Required
• Bilingual in Spanish – Strongly preferred.
• 2+ years of professional health coaching experience
• Weight‑management experience required
• Certified Diabetes Prevention Program (DPP) Lifestyle Coach –Strongly preferred
• Experience working with patients using GLP‑1 medications – Preferred
• Must be able to work Pacific Time hours (8am–6pm PT). Schedule is negotiable. Most work 4 days/week, with the first 3 weeks being 5 days/week.
• Must be comfortable completing up to 10 coaching visits per day (phone or video)

Key Responsibilities

• 1:1 & Group Coaching Conduct 30‑minute individualized coaching sessions using motivational interviewing
• Co‑create SMART goals and provide ongoing accountability
• Facilitate group coaching sessions and wellness workshops
• Administer screening tools and health measurements
• Maintain accurate, timely documentation in the EMR
• Care Team Collaboration Work closely with RNs, dietitians, medical providers, and behavioral health clinicians
• Support structured weight‑management programs
• Provide behavior‑change expertise to the multidisciplinary team
• Communicate via Slack and EMR to coordinate care
• Conduct proactive outreach to re‑engage members
• Operations & Compliance Manage scheduling, follow‑ups, and member panel activity
• Participate in wellness campaigns and client events
• Adhere to NBHWC Code of Ethics, HIPAA, PHI/PII protocols, and IT security standards
• Maintain a private, professional workspace for virtual visits
• Participate in call audits, QA reviews, and feedback cycles

Preferred Skills & Experience

• Experience delivering care via telehealth
• Salesforce and Google Workspace proficiency
• Strong understanding of coaching vs. education vs. behavioral health boundaries
• Proven track record of patient engagement and retention

Working Conditions

• Stationary work for extended periods
• Daily use of computer, headset, and video conferencing tools
• Occasional travel to client sites for events or meetings

Compensation Range

Compensation Range: $26.62 to $41.75

The anticipated base salary range represents the Company's good‑faith estimate of the compensation it reasonably expects to pay for this position at the time of posting. Actual compensation will be determined based on factors including experience, skills, qualifications, geographic location, internal equity, and business needs.

Mosaic Health is a national care delivery platform focused on expanding access to comprehensive primary care for consumers with coverage across Commercial, Individual Exchange, Medicare, and Medicaid health plans.