Whole Body Team Associate - Customer Service & Merch

Whole Foods Market; Phoenix (AZ); On-site; USD 22,000 - 34,000; Full time

Benefits offered by this job

Whole Benefits

Store discount

Job summary

Whole Foods Market is seeking a Team Member for the Whole Body department in Phoenix. You will provide courteous customer service, maintain attractive displays, and support store programs while adhering to health and safety standards.

You will perform duties such as monitoring freshness, processing special orders, stocking, and assisting in training. This role emphasizes fast-paced teamwork and proactive customer engagement in a wellness-focused environment.

Qualifications

• Ability to learn basic knowledge of all products carried in department.
• Ability to sell proactively.
• Working understanding of Whole Body department and team and WFM quality goals.
• Strong attention to detail.
• Strong to excellent communication skills and willingness to work as part of a team.
• Ability to deliver information clearly to customers and Team Members.
• Ability to meet customer service expectations and standards.

Responsibilities

• Monitors product quality and freshness and ensures proper product rotation.
• Logs, processes, and retrieves customer special orders.
• Completes spoilage, sampling, temperature, and sweep worksheets as required.
• Follows department procedures for preparing, storing, rotating, and stocking of product.
• May assist in training of new Team Members, utilizing training materials.
• Supports national, regional and store programs.
• Arrives to work on time and ready to work; attends required trainings and meetings.
• Provides excellent customer service and uses suggestive selling techniques; answers phones and pages promptly.
• Performs other duties as assigned by store, regional, or national leadership.
• Maximizes sales potential through proper prep, storage, rotation, stocking, and merchandising.

Skills

Customer service

Suggestive selling

Team communication

Attention to detail

Time management

Teamwork

Willingness to learn

Job description

Whole Foods Market is seeking a Team Member for the Whole Body department in Phoenix. You will provide courteous customer service, maintain attractive displays, and support store programs while adhering to health and safety standards.

You will perform duties such as monitoring freshness, processing special orders, stocking, and assisting in training. This role emphasizes fast-paced teamwork and proactive customer engagement in a wellness-focused environment.