Whole Body Merchandising & Service Associate

Whole Foods Market; Swampscott (MA); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Store discount

Paid time off

Financial wellness

Health & wellness support programs

Whole Benefits

Job summary

Whole Foods Market in Swampscott, MA seeks a friendly Team Member to provide courteous customer service in the Whole Body department, help with product displays, and support store programs. You will ensure product freshness, assist with special orders, and uphold health and safety standards in a fast-paced environment.

Ideal candidates can learn product knowledge quickly, sell proactively, and work well in a team while maintaining high standards of cleanliness and organization.

Qualifications

• No prior retail experience required.
• Ability to learn basic knowledge of all products carried in department.
• Strong attention to detail.
• Strong to excellent communication skills and willingness to work as part of a team.

Responsibilities

• Monitors product quality and freshness and ensures proper product rotation.
• Logs, processes, and retrieves customer special orders.
• Completes spoilage, sampling, temperature, and sweep worksheets as required.
• Follows department procedures for preparing, storing, rotating, and stocking of product.
• May assist in training of new Team Members, utilizing all learning checklists and training materials.
• Supports national, regional and store programs.
• Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings.
• Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously.
• Performs other duties as assigned by store, regional, or national leadership.
• Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.
• Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices.
• Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with WFM cleanliness and safety standards.
• Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing.
• Immediately reports safety hazards and violations.

Skills

Basic product knowledge

Proactive selling

Team communication

Attention to detail

Customer service

Time management

Food safety basics

Job description

Whole Foods Market in Swampscott, MA seeks a friendly Team Member to provide courteous customer service in the Whole Body department, help with product displays, and support store programs. You will ensure product freshness, assist with special orders, and uphold health and safety standards in a fast-paced environment.

Ideal candidates can learn product knowledge quickly, sell proactively, and work well in a team while maintaining high standards of cleanliness and organization.