White-Glove Sales & Deployment Coordinator

Lakeshore Learning Materials, LLC; Carson (CA); On-site; USD 31,000 - 41,000; Full time

Benefits offered by this job

Paid parental leave

Medical/dental/vision coverage

401(k) with company match

Flexible benefits

On-site preschool

On-site gym

Casual dress

Job summary

Lakeshore Learning Materials, LLC is seeking a Sales Support Specialist to join our team in California. This role sits at the intersection of Sales Operations and Customer Success, driving seamless customer rollouts, white-glove installation experiences and operational excellence.

You will partner with Sales and cross-functional teams to manage customer projects end to end—ensuring deployments are executed smoothly, efficiently and with premium service.

Qualifications

• 3+ years of experience in sales operations, customer success, project coordination or a related customer-facing operational role.
• Proven experience managing customer rollouts, deployments or installation-based projects with multiple stakeholders.
• Strong understanding of white-glove service delivery and high-touch customer experiences.
• Demonstrated ability to coordinate cross-functional teams including Sales, Logistics, Installation and Operations.
• Excellent organizational and project management skills with the ability to manage multiple initiatives simultaneously.
• Strong written and verbal communication skills, with experience communicating directly with customers and internal teams.
• Experience with inventory management, order processing or logistics coordination preferred.

Responsibilities

• White-glove rollout and installation coordination.
• Customer project and deployment management.
• Expedited freight and logistics coordination.
• Issue resolution and cross-functional problem solving.
• Inventory requests, order support and new account setup.
• Maintain clear, professional communication with customers and internal teams throughout the project life cycle.

Skills

Sales operations

Project coordination

Cross-functional collaboration

Customer success

CRM systems

Microsoft Office

Tools

CRM software

MS Excel

MS Word

Outlook

Job description

Lakeshore Learning Materials, LLC is seeking a Sales Support Specialist to join our team in California. This role sits at the intersection of Sales Operations and Customer Success, driving seamless customer rollouts, white-glove installation experiences and operational excellence.

You will partner with Sales and cross-functional teams to manage customer projects end to end—ensuring deployments are executed smoothly, efficiently and with premium service.