WGL - Senior Director Technical Services

Washington Gas; Springfield (VA); On-site; USD 211,000 - 322,000; Full time

Job summary

An established industry player is seeking a Senior Director of Technical Services to lead operational oversight and strategic planning. This role involves developing resource allocation models, overseeing emergency response operations, and driving continuous improvement through innovative technologies. The ideal candidate will possess extensive leadership experience and a strong background in utilities management, ensuring compliance and operational excellence. Join a dynamic team committed to delivering clean and affordable energy solutions, while fostering a culture of collaboration and safety across the organization.

Benefits

Health Insurance

Retirement Plans

Paid Time Off

401K Matching

Incentive Bonuses

Qualifications

• 15+ years of relevant experience in technical services and utilities.
• 10+ years of leadership experience required.

Responsibilities

• Develop and implement resource allocation models for operational objectives.
• Oversee financial performance and emergency response operations.

Skills

Leadership

Strategic Planning

Crisis Management

Communication

Data Analytics

Education

Bachelor's Degree

Tools

Performance Reporting Tools

Job description

WGL - Senior Director Technical Services

Job Description

WGL - Senior Director Technical Services

We have an immediate opening for a Senior Director, Technical Services to provide leadership and operational oversight for the utilities’ Dispatch, Corrosion Control, Field Assets/Meter Shop, Leak Survey, and Resource Planning services.

You Will:

1. Develop and implement plans and resource allocation models to meet operational, financial, and compliance objectives.
2. Build resource plans that ensure appropriate workforce distribution across regional jurisdictions and programs.
3. Oversee the financial performance of the operating unit within the assigned areas.
4. Lead standardization of work practices across departments to drive consistency, safety, reliability, and efficiency in preventative, corrective, and maintenance activities.
5. Oversee 24/7 emergency response operations, ensuring effective and timely resolution of outages, gas leaks, and other critical field incidents.
6. Drive continuous improvement through the adoption of emerging technologies, data analytics, and performance reporting tools.
7. Ensure KPIs and dashboards reflect critical performance metrics, support data-driven decision-making, and align with best practices and regulatory standards.
8. Collaborate with Utility Operations Leadership to develop and execute business strategies aligned with both short- and long-term corporate goals.
9. Partner with cross-functional Utility leadership and teams to drive innovation, operational improvements, and alignment with broader organizational goals.
10. Lead process improvement initiatives that reduce operational inefficiencies and advance service excellence.
11. Identify and support new business opportunities, ensuring alignment with enterprise growth initiatives and regulatory mandates.
12. Champion employee development, safety culture, engagement, and collaboration across the geographically distributed management team.
13. Ensure accountability for safety, quality, and compliance performance metrics; meet or exceed service goals and regulatory timelines.
14. Foster strong relationships with customers, employees, community officials, business leaders, and regulatory agencies.
15. Foster a culture of collaboration, innovation, and excellence; support the professional development of employees and ensure alignment with organizational goals.

You Have:

1. Bachelor's Degree preferred. 15+ Years of relevant experience required.
2. 10+ Years of leadership experience required.
3. Experience working with regulatory commissions and government agencies.
4. Experience in crisis management and emergency response preferred.

Demonstrated ability to lead through change, influence across functions, and deliver measurable business results. Exceptional communication, strategic planning, and crisis leadership skills.

We offer a competitive salary range of $211,000.00 to $321,250.00 per year, commensurate with experience, education, and skills. In addition, we provide a comprehensive benefits package including health insurance, retirement plans, and paid time off.

The Company values diversity in its workforce and encourages United States military veterans and service members who meet the qualifications to apply.

Why work at AltaGas?

AltaGas is a North American energy infrastructure company focused on owning and operating assets that provide affordable energy to our customers. Our assets include Washington Gas/WGL, SEMCO, and Petrogas. Our talented team, nearly 3,000 strong, leverages our assets and expertise along the energy value chain to connect customers with premier energy solutions.

We deliver clean and affordable natural gas to approximately 1.7 million customers’ homes and businesses through regulated natural gas distribution utilities across four jurisdictions in the U.S. and two regulated natural gas storage utilities. Learn more about our team, vision, and strategy.

To learn more about our mission: https://youtu.be/k1mrKDdsYW8?si=y1k3NOyHxgf4emdL

For Canadian hires: AltaGas hires personnel based on job-related qualifications. All qualified applicants will receive consideration without regard to protected characteristics.

For U.S. hires: WGL/SEMCO/AltaGas offers a total rewards package, including competitive pay, incentive bonuses, holiday pay, 401K matching, and benefits such as medical, dental, and vision coverage, plus paid time off. Benefits vary depending on the role.

Our U.S. affiliates are committed to equal employment opportunity and providing reasonable accommodations to applicants with disabilities. We value diversity and encourage applications from all qualified individuals.

About Us

AltaGas is a leading energy infrastructure company with a footprint in key North American energy markets. Our strategy is to leverage our assets and expertise to connect customers with energy solutions from upstream sites to end users worldwide.