WGL - Senior Director Technical Services

AltaGas; Virginia, Springfield (MN, IL); On-site; USD 211,000 - 322,000; Full time

Job summary

An established industry player is seeking a Senior Director of Technical Services to lead operational excellence across utility services. This role involves strategic planning, resource allocation, and ensuring compliance with regulatory standards. The ideal candidate will possess extensive experience in leadership and crisis management, driving innovation and operational improvements. Join a dynamic team focused on delivering clean and affordable energy solutions to millions of customers. This is an exciting opportunity to make a significant impact in the energy sector while fostering a culture of collaboration and excellence.

Benefits

Health Insurance

Retirement Plans

Paid Time Off

401K Matching

Incentive Bonus Plans

Qualifications

• 15+ years of relevant experience in technical services or utilities.
• Experience with regulatory agencies and crisis management.

Responsibilities

• Lead the operational oversight for utility services and emergency response.
• Drive continuous improvement through innovation and data analytics.

Skills

Leadership

Crisis Management

Data Analytics

Regulatory Compliance

Education

Bachelor's Degree

Job description

Job Description

WGL - Senior Director Technical Services

We have an immediate opening for a Senior Director, Technical Services to provide leadership and operational oversight for the utilities' Dispatch, Corrosion Control, Field Assets/Meter Shop, Leak Survey, and Resource Planning services.

You Will:

1. Develop and implement plans and resource allocation models to meet operational, financial, and compliance objectives.
2. Build resource plans that ensure appropriate workforce distribution across regional jurisdictions and programs.
3. Oversee the financial performance of the operating unit within the assigned areas.
4. Lead standardization of work practices across departments to drive consistency, safety, reliability, and efficiency in preventative, corrective, and maintenance activities.
5. Oversee the provision of 24/7 emergency response operations, ensuring effective and timely resolution of outages, gas leaks, and other critical field incidents.
6. Drive continuous improvement through the adoption of emerging technologies, data analytics, and performance reporting tools.
7. Ensure KPIs and dashboards reflect critical performance metrics, support data-driven decision-making, and align with best practices and regulatory standards.
8. Collaborate with Utility Operations Leadership to develop and execute business strategies aligned with both short- and long-term corporate goals.
9. Partner with cross-functional Utility leadership and teams to drive innovation, operational improvements, and alignment with broader organizational goals.
10. Lead process improvement initiatives that reduce operational inefficiencies and advance service excellence.
11. Identify and support new business opportunities, ensuring alignment with enterprise growth initiatives and regulatory mandates.
12. Champion employee development, safety culture, engagement, and collaboration across the geographically distributed management team.
13. Ensure accountability for safety, quality, and compliance performance metrics; meet or exceed service goals and regulatory timelines.
14. Foster strong relationships with customers, employees, community officials, business leaders, and regulatory agencies.
15. Foster a culture of collaboration, innovation, and excellence; support the professional development of employees and ensure alignment with organizational goals.

You Have:

1. Bachelor's Degree preferred. 15+ Years of relevant experience required.
2. 10+ Years of leadership experience required.
3. Experience working with regulatory commissions and government agencies.
4. Experience in crisis management and emergency response preferred.

We offer a competitive salary range of $211,000.00 to $321,250.00 per year, commensurate with experience, education, and skills. In addition, we provide a comprehensive benefits package including health insurance, retirement plans, and paid time off.

The Company values diversity in its workforce and encourages United States military veterans and service members who meet the qualifications to apply.

Why work at AltaGas?

AltaGas is a North American energy infrastructure company with a focus on owning and operating assets that provide affordable energy to our customers. AltaGas assets include Washington Gas/WGL, SEMCO, and Petrogas. Our talented team, nearly 3,000 strong, leverages the strength of our assets and expertise along the energy value chain to connect customers with premier energy solutions—from the well sites of upstream producers to the doorsteps of homes and businesses to new markets around the world.

We deliver clean and affordable natural gas to approximately 1.7 million customers' homes and businesses through regulated natural gas distribution utilities across four jurisdictions in the United States and two regulated natural gas storage utilities in the United States. Learn more about our team, vision, and strategy.

To learn more about our mission: https://youtu.be/k1mrKDdsYW8?si=y1k3NOyHxgf4emdL

For Canadian hires: AltaGas hires personnel on the basis of job-related qualifications. All qualified applicants will receive consideration without regard to a person's ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, record of offences, marital status, family status or disability or any other characteristic protected by applicable law.

For U.S. hires: WGL/SEMCO/AltaGas offers a total rewards package that includes competitive pay, incentive bonus plans, holiday pay, 401K matching, and a wide array of benefits. These benefits including medical, dental, and vision coverage are designed to help you and your family stay healthy. We also have paid time off (PTO) to balance the demands of your work and personal life. Available benefits vary depending upon the specifics of the role.

U.S. affiliates of AltaGas are committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, ethnicity, religion, gender, age, national origin, marital status, sexual orientation, gender identity, family responsibilities, matriculation, physical or mental disabilities, political affiliation, genetic information, or protected veteran status.