WGL - Manager, Field Asset Systems

wgl; Springfield (VA); On-site; USD 124,000 - 180,000; Full time

Job summary

Washington Gas is seeking a strategic leader to oversee Meter Services and Field Asset Systems, driving AMI and smart meter initiatives across the DMV region and SEMCO Energy in Michigan. You will lead meter operations, asset programs, and field support while ensuring compliance and operational excellence.

Responsibilities include supervising meter operations, shop activities, SAP Device Management, and data-driven process improvements.

Qualifications

• Bachelor's degree in Engineering or related technical field.
• Minimum of 5 years in utility, engineering, operations, metering, asset management, or related industry.
• Minimum of 2 years of leadership or supervisory experience.
• Experience with meter operations, field asset management, or SAP Device Management preferred.

Responsibilities

• Lead meter service field operations including meter reading, installation audits, maintenance, and customer measurement programs.
• Oversee meter shop operations, inventory management, meter proving, testing, repair, and adherence to standards.
• Serve as operational SME for SAP Device Management and related processes.
• Manage field service support activities including customer appointment coordination and data management.
• Lead processes and systems supporting field assets, including equipment tracking and field data collection.
• Ensure compliance with meter-related controls, SOX, KCAs, and regulatory standards.
• Identify opportunities to improve procedures, technology solutions, and operational performance.
• Provide leadership for safety, budgeting, workforce planning, and personnel development.
• Spearhead AMI and smart meter program implementations across Washington Gas and SEMCO Energy.

Skills

Leadership

Strategic thinking

Regulatory compliance

Data analytics

Project management

Communication

Education

Bachelor's degree in Engineering

Tools

SAP Device Management

Job description

Job Description

Washington Gas is seeking a strategic and operational leader to oversee Meter Services and Field Asset Systems while helping shape the future of metering technology across our organization.

In this role, you will lead critical meter operations, asset management programs, and field support functions while serving as the company's subject matter expert for Advanced Metering Infrastructure (AMI) and smart meter technology. You will play a key role in driving operational excellence, ensuring regulatory compliance, and leading the implementation of smart meter initiatives across Washington Gas throughout the DMV region and SEMCO Energy in Michigan.

This is an exciting opportunity for a leader who enjoys combining technical expertise, operational leadership, analytics, and large-scale project execution to improve how utility services are delivered to our customers.

What You'll Do:

• Lead meter service field operations, including meter reading, meter installation audits, maintenance activities, and customer measurement programs.
• Oversee meter shop operations, inventory management, meter proving, testing, repair activities, volume correctors, and adherence to measurement standards.
• Serve as the operational SME for SAP Device Management and related system processes.
• Manage field service support activities, including customer appointment coordination, data management, and SAP Business Process Exception (BPEM) resolution.
• Lead processes and systems supporting field assets, including equipment tracking, work management documentation, device maintenance, and field data collection.
• Ensure compliance with meter-related controls, SOX requirements, company Key Control Areas (KCAs), and applicable regulatory standards.
• Identify opportunities to improve procedures, technology solutions, business processes, and operational performance.
• Provide leadership for safety, training, budgeting, workforce planning, operational execution, documentation management, and personnel development.
• Serve as the company expert for AMI and smart meter technologies.
• Spearhead the implementation of AMI and smart meter programs across Washington Gas and SEMCO Energy.
• Support customer issue resolution related to metering services and field asset systems.
• Collaborate with internal stakeholders, vendors, contractors, and regulatory agencies including the PSC and SCC.
• Support procurement, ordering, testing, and lifecycle management of metering devices and related field assets.
• Manage projects and initiatives that improve operational efficiency, data quality, customer experience, and asset reliability.

What We’re Looking For:

• Bachelor’s degree in Engineering or a related technical field.
• Minimum of 5 years of relevant utility, engineering, operations, metering, asset management, or related industry experience.
• Minimum of 2 years of leadership or supervisory experience.
• Natural gas utility experience preferred.
• Experience with meter operations, field asset management, SAP Device Management, or related utility systems.
• Strong analytical and problem‑solving skills with the ability to interpret operational data and identify improvement opportunities.
• Demonstrated project management experience, particularly with large-scale operational or technology initiatives.
• Knowledge of AMI, smart meter technologies, meter asset management, or utility field operations preferred.
• Working knowledge of DOT CFR 49 Part 192 preferred.
• Excellent communication skills with the ability to influence and collaborate across diverse teams and stakeholders.
• Strong organizational, leadership, and relationship‑building capabilities.

We offer a competitive salary range of $123,800 - $180,125, commensurate with experience, education, and skills. In addition, we provide a comprehensive benefits package that includes health insurance, retirement savings plans, paid time off, professional development opportunities, and programs that support your well‑being and career growth.

Washington Gas values diversity in its workforce and encourages United States military veterans and service members who meet the qualifications to apply.

Join us in building the future of utility operations while helping deliver the energy our communities rely on every day.

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For Canadian hires: AltaGas hires personnel on the basis of job‑related qualifications. All qualified applicants will receive consideration without regard to a person's ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, record of offences, marital status, family status or disability or any other characteristic protected by applicable law.

For U.S. hires: WGL/SEMCO/AltaGas offers a total rewards package that includes competitive pay, incentive bonus plans, holiday pay, 401K matching and a wide array of benefits. These benefits including medical, dental and vision coverage are designed to help you and your family stay