Senior Manager, Field Asset & AMI Operations

Washington Gas; Springfield (VA); On-site; USD 124,000 - 180,000; Full time

Benefits offered by this job

Health insurance

401K matching

Paid time off

Bonus programs

Job summary

Washington Gas is seeking a strategic and operational leader to oversee Meter Services and Field Asset Systems, shaping the future of metering technology across our organization. You will lead critical meter operations and asset programs, serving as the SME for AMI and smart meter technology in the DMV region and SEMCO Energy in Michigan.

You will drive operational excellence, ensure regulatory compliance, and spearhead large-scale AMI initiatives while collaborating with internal teams,

Qualifications

• 5+ years of utility/engineering/operations/meters/asset management experience.
• Minimum 2 years of leadership or supervisory experience.
• Natural gas utility experience preferred.
• Experience with meter operations, field asset management, SAP Device Management or related utility systems.
• Strong analytical and problem-solving skills; ability to interpret operational data.
• Demonstrated project management experience with large-scale initiatives.
• Knowledge of AMI, smart meter tech, meter asset management or utility field operations preferred.
• Working knowledge of DOT CFR 49 Part 192 preferred.
• Excellent communication; ability to influence and collaborate across teams.

Responsibilities

• Lead meter service field operations, including readings, audits, maintenance, and customer measurement programs.
• Oversee meter shop operations, inventory, testing, repair, and adherence to standards.
• Serve as operational SME for SAP Device Management and related processes.
• Manage field service support activities, including appointment coordination and data management.
• Lead processes and systems supporting field assets, including tracking and documentation.
• Ensure compliance with meter-related controls, SOX requirements, KCAs, and regulatory standards.
• Identify opportunities to improve procedures, technology, and performance.
• Provide leadership for safety, budgeting, workforce planning, and training.
• Be the company expert for AMI and smart meter technologies; spearhead programs across regions.
• Support customer issue resolution related to metering services.
• Collaborate with stakeholders, vendors, contractors, and regulators including PSC and SCC.
• Support procurement, testing, and lifecycle management of metering devices.
• Manage projects to improve efficiency, data quality, and asset reliability.

Skills

Leadership

Strategic thinking

Operational leadership

Analytics

Project management

AMI

SAP Device Management

Meter operations

Communication

Regulatory knowledge

Education

Bachelor's degree in Engineering or related technical field

Tools

SAP Device Management

Job description

Washington Gas is seeking a strategic and operational leader to oversee Meter Services and Field Asset Systems, shaping the future of metering technology across our organization. You will lead critical meter operations and asset programs, serving as the SME for AMI and smart meter technology in the DMV region and SEMCO Energy in Michigan.

You will drive operational excellence, ensure regulatory compliance, and spearhead large-scale AMI initiatives while collaborating with internal teams,