WFS Job Coach

Goodwill Industries of the Inland Northwest; Post Falls (ID); On-site; USD 21,000 - 29,000; Part time

Job summary

Goodwill Industries of the Inland Northwest is seeking a Part-time/Hourly Employment Support Specialist to provide and support participant assessment, training, coaching, and job readiness services in Post Falls, Idaho.

This role requires a valid driver's license, a clean driving record, proof of auto insurance, and a flexible schedule with local travel. Background checks and ability to work evenings or weekends may be required.

Qualifications

• High school diploma or GED or six months related experience.
• Must pass background and driver's record check.
• Valid driver's license with clean driving record and proof of insurance.

Responsibilities

• Assist with participant assessment, training, coaching, and job readiness services.
• Provide hands-on training and supervision at multiple work locations.
• Maintain accurate case notes, service reports, and time studies as applicable.
• Develop and monitor participant progress toward goals and outcomes.
• Explain tasks to participants and ensure understanding of job duties and expectations.
• Collaborate with staff to address vocational, behavioral, or accommodation needs.

Skills

Flexibility

Coaching

Communication

Education

High school diploma or GED

Job description

Must have flexible schedule. Localized travel required using company and/or personal vehicle. Must have valid driver's license, clean driving record, and proof of personal auto insurance. Background - no crimes against another person or arson.

Closes: 9/6/26 - Post Falls, ID - Part-time/Hourly

Wage:$18.00 p/h

Employment Benefits: https://discovergoodwill.org/benefits/

Summary:
Position will provide and support participant assessment, training, coaching, and job readiness services. Supervise and/or provide direct employment services to both funded and un-funded program participants earning commensurate or non-commensurate wages. Experience working with persons with disabilities/disadvantages preferred. Must pass background & driver's record check, have flexible schedule, valid driver's license, and proof of personal auto insurance.

Education and/or Experience:
High school diploma or general education degree (GED); or six months related experience and/or training; or equivalent combination of education and experience.

Essential Duties and Responsibilities include the following:

• Assist with screening of referrals for appropriate program and service options, as appropriate.
• Establish and maintain good working relationships with participants, referral agencies, and all team members.
• Ensure all paperwork and related activities are current, accurate, in compliance and timely. Includes case notes, service reports, and time studies (if applicable).
• Provide hands on training, direct supervision, and support to participants at a variety of work locations.
• Gather accurate data needed to fulfill reporting requirements, to include work behaviors and productivity.
• Make recommendations to supervisory staff on necessary changes in policy or management style.
• Assist with orientation of new referrals.
• Assist participants in achieving the highest level of independent functioning while receiving services.
• Thoroughly review intake, service plan, and supporting documentation for each participant. Assist with developing said items, as requested.
• Perform job and task analysis.
• Monitor and record participant progress to ensure goals and objectives are met.
• Stay informed of current wage trends and job coaching techniques.
• Explain and demonstrate tasks according to employer expectations. Work with participants on a variety of tasks to ensure individual understands job duties, and tasks are achievable.
• Ability to perform all work tasks supervised. May work a variety of shifts and locations, including weekends and evenings, depending upon assignment.
• Provide services in accordance with all policies, procedures, and directives of Goodwill Industries; CARF standards; and principles of safety while protecting both personnel and property.
• Work with staff to develop, monitor, and resolve skills training, vocational, or behavioral issues.
• Assist with providing and recommending job accommodations, to include assistive technology needs.
• Provide support to participant to assist in achieving all vocational and non-vocational goals.
• Model and train appropriate work behaviors and interpersonal skills.
• Provide training using multiple methods, to reach all learning styles.
• Assist in developing natural supports for participants.
• Work collaboratively with Workforce and Family Services to provide participant services.
• Follow all policies, procedures, and directives of Goodwill Industries of the Inland Northwest assuring safety of personnel or property.
• Properly wear and maintain all required Personal Protective Equipment (PPE).
• Maintain agency confidentiality. Violation of confidentiality is cause for immediate dismissal.
• Comply with all health, safety, and fire standards and all local, state, and federal regulations (WISHA & OSHA).
• Other duties as assigned.